Lovely hotel, we stayed in an apartment style room with great sea views. Had purchased a package which included a 3 course dinner for two along with full breakfast for 2 in the morning with champagne and chocolates on arrival. We enjoyed all of these things and thought that the hotel was fantastic, food was delicious. 1 month later a... more

First time stay in here for a couple of days. On checking in, I was offered an upgrade for $70 per night to either a city view room or bay view room. I told the guy behind the counter I am not interested. And then he reduced the price to $30 per night and I said okay. I thought a... more

On finding out our booking was here, and being an Auckland resident, I was excited...but that did not last. The first room we were put in had one bed - there were two of us on business. They moved us to another room...that could fit a roll-away as said this was their only other option. They said they wouldn't charge... more

The lobby of The Spencer is attractively and elegantly styled - if only the bedrooms were as I good. I stayed for six nights and would not go back. Furniture, TVs, decor, phones - everything looks to be more than a decade old, which is an eternity in the hotel business. It's all shabby, tired and unloved - and doesn't... more

We picked this hotel from the popularity rating, and it did not disappoint. We stayed for 3 nights in a Classic Suite (50square metres) at the amazing price of Au$100 per night. We were on the 13th floor, and although we did not overlook the ocean, the Auckland harbour and Takapuna views were incredible, especially at night. The apartment was... more

The Spencer on Byron was fortunate enough to have myself and my lovely wife as guests over a 6 night stay In January to kick of our holiday. This was our first trip to New Zealand and the planning we did was exhaustive, comprehensive, thorough and investigative. We dealt with a Mr. Eric Hwang, the Reservations Manager, and he was... more

I stayed on the 13th Floor for 5 days in this superb hotel. The staff is extremely friendly and helpful, the rooms were spacious, cleaned in a timely manner, and the bathroom shower was superb. The restaurant and bar was excellent and their host, Norbet, the consummate professional greeter, seater, and problem solver! As Americans, we especially enjoyed the superb... more

A very exotic hotel. Quite surrounding with scenic views of the harbour and the city. Services excellent more

My roommate and I were in Auckland for a music convention. Room was ok, but surfaces were permanently marked and stained. NOTHING in the room was switched on so we had to search inside cupboards and walls to make anything work. TV had no picture - we were told it was a Sky TV problem so they couldn't do anything.... more