Stayed in the hotel for one night. It did the job. Room was a decent size, bed comfortable and had a nice view. It does need a bit of a face lift though. Carpets and bedspreads look quite worn out, and the bathroom cabinetry had chunks missing. Also had a smallish CRT TV which dates the room a bit. I... more

We needed a hotel on Auckland's North Shore, and decent places seemed to be relatively few and far between. This turned out to be a good choice, starting with its views across the harbour to the city, and its easy access and parking arrangements. The lobby decor is a little odd; reclaimed wood flooring seemed quite out of place in... more

We opted for a room on the upper floors - also a room with sperate living area rather than studio - glad we did it was spacious and spotless with fantastic views overs two bays - one from the bedroom balcony and one from the living area. Check in was seamless and room service brilliant - if you forgot to... more

I last stayed at this hotel in 2008 and had a bad experience with check in and check out, but this time everything went smoothly and I have no complaints at all. The food and the service in the restaurant is excellent and reasonably priced as well. The free car parking is good too. I would not hesitate to recommend... more

Short stay in a studio room. The check in person was great and very friendly and the room was exactly as indicated on the booking. Unfortunately a couple of aspects of room cleanliness left something to be desired. One of the beds had a nice big stain in a very visible place on the top sheet (luckily not the one... more

When I stayed at this hotel over Christmas 08 they had cut back on staff tot he point that rooms were not properly cleaned. We stayed in a one bed suite. The oven/grill was dirty and basic supplies such as salt/pepper and adequate cooking utensil were not provided. Returning to our room at 9pm on Boxing Day we found the... more

I found the ammenities and staff superb, if you had a question there was an immediate response, the restaurant was nice with a great selection of wines and spirits, my only question mark was against the pricing of the food in the restaurant i found it rather high compared to competition within the vicinity. This is my third stay and... more

What a wonderful view and room I stayed in Spencer in Byron! Also great access to Takapuna beach, and also to Auckland city by car. Definately one of the nicest hotels I have ever stayed! more

We stayed here for a couple of nights as we had business in the city. Although it is out of Auckland central it was only 15 minutes back into town. Our 1 bedroom suite on the 18th floor had amazing sea & city views. The suite was compact but comfortable (apart from the sofa) with a good kitchen, washing machine... more