This hotel is central to hamilton's restaurant strip and is great for a stroll to many great restaurants. The staff are very friently and courteous. There is free internet on two imacs in the foyer, however they are in a strong sunlit position at times and this tends to overheat them and make the screen hard to see. The breakfast... more

Had a great time, dinner was so GOOD !....loved it Hotel was in the center of town... more

As an A-Club Platinum member I decided to fork out NZ$ 20 more to stay here this time instead of our usual at the sister Ibis Hotel next door. BIG mistake. No offer of an upgrade despite booking less than 24 hours prior to arrival and all room types on offer. Was later advised no suitable rooms for upgrade were... more

We booked this Hotel as a sort of mid-way stop between the far north and Lake Taupo area, having previously visited Rotoroa. The package included continental breakfast. Oh, how we understated the place and Hamilton. The Hotel is just off the main street and yards from the Waikato River. The Staff were very pleasant, rooms a nice size, laundry facilities... more

After long stays in Hamilton every year in substandard accommodation, it was fantastic to come to the Novotel. Staff are able to recgonise my collegues and I every time and they always offer great service every stay. Wonderful location next to the river with walkways for my fitness and rooms are quite spacious. Conference department staff and their facilities were... more

Our room was first-rate, spotlessly clean with a view overlooking the river - the bed was comfortable. The bathroom/toilet was very functional, and the shower was pure pleasure. We found the air conditoning in our room okay, ( perhhaps a bit noisy) but in our friend's room it was difficult to set the thermostate to a comfortable tempertaure. Only two... more

This hotel is very central to Hamilton CBD & shopping malls etc. The supermarkets are within walking distance as well. The hotel is very clean and our room was in good condition. We had dinner in the main restaurant & breakfast the next morning. Dinner was of a very high standard, typical artsy presentation of a quality restaurant & some... more

What a great hotel! Right from the moment we arrived, the service and friendliness of the staff was superb. The rooms were fresh and clean with all the excellent amenities from a 4 star hotel. We dined in the restaurant for dinner and were treated to an exceptional meal. Could not fault Novotel Tainui, will definitely be back! more

It's an OK hotel but certainly not for the price. Beds were some of the worst I've slept on - sagging in the middle, thin covers. Bathroom also dated. Room felt cold, impersonal and similar to a budget model. Bathroom toiletries were basic. If you're looking for an upscale model grade room then this is OK, but certainly one of... more