friendly staff but unconcerned about dirty dishes in room on our arrival- very close to city and airport -great spa bath - rooms good size and king bed comfortable but single very unstable- poor quality linen - and chipped furniture made this a less than luxurious experience- more

Our room was a great size, beautiful views over the marina, air-conditioning (which was fantastic in the extreme heats we had). The restaurant that is on-site had great food and was very reasonably priced. The reception staff were very welcoming and helped us with their vast knowledge of events in the area. We would definitely recommend to anyone traveling to... more

Very mediocre and disappinting. The room seemed clean due to a very strong smell of bleach. The walls were thin so you could hear other guests moving about and using the bathroom. No extractor fan in the bathroom so the tiles became very slippery and the shower veered between hot and cold without being adjusted. I am not tall and... more

Arrived in Napier on the wrong day - there was an Eric Clapton Concert on at a nearby Winery so all the hotels around Napier appeared to be full. After traveling around Napier for an hour we have seen nothing but 'No vacancy' signs everywhere so decided to ring hotels in Hastings. Our first call to a hotel in Hastings... more

This hotel leaves a lot to be desired with regard to service and standards. Firstly its located in a very unusual part of town - about 7km from Napier City centre, in a "docks" area - where the marina and wharf are. Its probably best described as light industry - with the odd restaurant along the marina side. The service... more