We stayed here just for one night on the way to Wellington. From the initial checkin the owners were very friendly which was the main reason we decided to stay here. They seem like they would go out of their way to make your stay enjoyable. The location is good, on one of the main highways coming into the town... more

I Am writing To Say that the service i received at albatross hotel in napier was the best customer service i have seen in a long time. i have been wroking in retail for many years and i know the importance of a smile and being kind and considerate to customers. peter and reawyn at the hotel made our stay... more

We stayed one night here en route to Rotorua. The Motel seemed at first to be in the middle of nowhere, but was in fact quite close to the marina area, and not too far from town centre for those of us with a car. The room was clean and though the heater didn't work, the lady at reception provided... more

Stayed 2 nights here, touring New Zealand. I think our room had been partly refurbished but still very dated. The duvet cover looked like something my Grandma would have had years ago, chintzy, floral.The kitchen unit was old and the fridge ancient. The bedside table had a plastic mat covering paint peeled off underneath. We had a wet room for... more

very small studio offering poor value for money.fixtures were tired and old and catering facilites were in too cramped a space to use.as housekeeping cleaned other rooms we noticed they were considerabley nicer so it may pay to stipulate the type of room you prefer prior to checking in.One if the most dissapointing and over piriced places we have stayed... more

My wife and I snuck away to Napier for the weekend and had the pleasure of staying at the Albatross Motel. We arrived a wee bit early (12.30pm) but our room was ready and the owner/managers more than happy for us to get into our room. We had booked a Studio Unit, and the unit we were given had been... more

We enjoyed our stay at this motel. The managers were very friendly and made us feel welcome. The rooms were clean, tidy and neat. There was also free internet access and lots of information available on what to do in Napier and surrounding area's. We would probably stay here again. more

We recently stopped at this motel for two nights during our trip to New Zealand. This was definitely one of the nicest places we stopped in (and we stopped in several). The decor was modern, and the unit newly fitted out, with a good kitchen area, and new wetroom. We were pleasantly suprised to find our dinner and breakfast plates... more