The beds/mattresses were terrible and both me and my boyfriend slept horribly on the main upstairs bed. The carpets were threadbare and I was afraid to even drink out of the coffee cups. There was this layer of ICK that just covered the whole place. My family did not opt to stay another night and gave them 24 hours notice... More

We stayed here on two separate occasions late January 2013, one night at a time. Although a distance from the town centre - this should not deter at all. The units are clean, beds comfortable and a great economical cost. I would stay again & recommend to others.

Tired units and the bathroom and toilet off the Kitchen made for the units to be rather smelly as the pool was full all time and made the whole unit felt damp and musty. The tiled floor of the bathroom looked and felt rather grubby and we chose to not use it. The upstairs bedroom was large but the bed... More

We booked a one bedroom suite to share for 2 couples for one night. We were quite disappointed with this place as it is very very old, quite uncomfortable for the couple sleeping on the sofa bed and the service was fairly poor. - room: one bedroom upstairs (quite noisy when climbing the stairs) and very basic. The living room/kitchen... More

Plenty of space, slept up tp 4 people but only 1 chair in sitting area. Unable to borrow a saucepan to cook our dinner! An easy walk to Whakarewarewa but a long walk into town. Furnishing tired and worn but spa was a fun extra.

On arrival no warm welcome just a busy hi and sign paperwork. The apartment that we stayed in smelt musty and looked like it needed alot of renovations to it. The roof in the spa area so needs to be water blasted to get all the green off the white roof. GROSS!!! not a pleasant sight to look at when... More

We stayed here for one night and had prebooked and prepaid. On arrival we checked into our room and looked around. We seriously considered moving to another motel as it was so disappointing. However it was clean and it was only for 1 night so decided to stay. The complex is old, tired looking, gloomy and in desperate need of... More

Spacious place, but very worn out and it smells a little bit musty. Even if cleaned it doesn't feel so. A chair we tried out urgently needs new springs. The outside spa didn't invite us for a bath. The area is in short distance for the Waimangu Volcanic Valley. It would be worth renovating the Motel. The room service could... More