Wow, reading the negative reviews of this hotel, I can't believe we were staying in the same place. We loved the very large, airy room with a balcony overlooking the race course. It had a spacious comfortable lobby area. The room had plenty of electrical outlets (something we found hard to come by in NZ), a nice desk and chair... More

I stayed here with my partner and her mum for one night last November. The place was great. There is lots of space, a spa bath, tv, wifi etc. It was very clean and tidy and the staff were really helpful. It is quite central but not right in the city, which is a 5 min drive away. The internet... More

we spent one night in Rotorua in December and stayed at the Rydges Hotel. we were a party of 6 (2 families with 1 grown up child each) sharing 2 rooms.The lady at the check-in desk was less than friendly, but not enough to dampen our mood. The hotel itself was adequate; the lobby was nice, the corridors upstairs looked... More

I am pleased to say my parents, two children and I had a very pleasant stay at Rydges Rotorua on 16 and 17 January 2012. I chose the hotel because there are rooms that accommodate 3 adults and 2 children, and there was a luge/gondola package available. We were fortunate enough to be upgraded from a standard room to a... More

Visited last year (2011) and it seemed "tired". Although all the basics are here it needs a refurb. Staff pleasant enough, food dull but edible. More

I agree with the person before me, this place smells is dirty and very outdated, I would rate it as a 2 star hotel. The staff are not helpful, we had breakfast included on our travel documents and they tried to charge me each day, in the end we did not even bother with breakfast. We had no towels in... More

Check in staff helpful Our room overlooked the race course and this was a good view. Room was quite large and reasonably clean. Breakfast was again very average, the coffee really weak. Had around 4 cereals, some fruit mostly canned, the fresh was in whole pieces. Considering the cost this was the worst value for money of all the places... More

When a hotel is this expensive you at least exspect the bathroom to be clean.The gym was old and stunk,I was really disappointed.There was bugs in the bathroom and the shower had scum and grime in it.Won't be staying here again. More

The room we had was very generous in size as we had the King spa room. We had a three night stay here and unfortunately woke up with a spider in our bed, we spoke to reception and asked them to ensure the room was sprayed and also told them that my husband had a bite on him. So, we... More