We found this gem through the Rotorua Info Site. Since we had come from a very disappointing stay our previous night, Birchwood felt like heaven. We had a 2 bedroom unit which was spotless with a large common area and a great shower. We were 4 adults and very comfortable. There was a nearby hot tub which was perfect after... more

4 of us stayed here in one of the 2 bed townhouses. The townhouses are 1minute's walk from the motel units and reception. The townhouse was spacious and clean with a lovely little garden out the back. The hosts, Jill & Stephen were really helpful, even lending us some jackets when the weather was bad. We didn't stay in the... more

We called in to this Motel to see if there was a vacancy and found the hosts - Stephen and Jill were so welcoming and friendly that we decided to stay. The rooms were bright, clean and very comfortable. Jill and Stephen were very happy to help us with advice on local attractions, restaurants etc. After a busy day of... more

We have stayed at this motel many a time and have invited extra friends and family to join us on long weekends. For us it is centrally located and we find the unit most suitable for a weekend away from home. The units have all you desire, they are clean and well equipped. The moteliers are very friendly and would... more

Reading the reviews of this hotel it strikes me that there are many travellers who enjoy a good grumble. We stayed in the 2 bedroom townhouse over easter 2008 and had a very enjoyable stay. The facility was spotlessly clean (cleaner than any other I have stayed in in my 13 years touring NZ), decor was well maintained (many motels... more

I booked on Wotif and stayed here for one night in January 08, the spa pools were a total disappointment, the room didnt have much in it either, have stayed in better studio units and wouldnt go back more

We have just returned from a trip to New Zealand. We had stayed at the Birchwood Spa Motel in 2000 so decided to go back. Our stay was even more comfortable. The new hosts just couldn't do enough to make our Rotorua experience enjoyable. Just outstanding. Spotless rooms, pretty surroundings and situated in such a convenient area to enjoy everything... more

Very fine place, walking distance to two of the thermal areas and just off one of the main streets. Everything we needed including free broadband wireless, a free car wash, microwave, toaster, TV with several channels (most motels got 3), and a large spa tub in the room. We enjoyed that greatly. A solid 5 stars. more

My wife and I spent two nights here on a tour of the North Island. The motel was on a busy road in the suburbs of Rotorua, but we weren't disturbed by traffic at night. We had a bedroom with a separate bathroom. There was a hot tub on the patio at the back, which we used once. The room... more