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Heritage Rotorua


TripAdvisor Popularity Index
#20 of 95 hotels in Rotorua
TripAdvisor Traveller Rating
4.0 of 5 stars 35 Reviews
Recommend80% |
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“Truly ecofriendly” 15 Nov 2009 - arundal303
“Good Value for Rotorua” 7 Nov 2009 - snowmansam
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Avg price for top Rotorua hotels = £140
£56* Best Western Braeside Resort 4.5 of 5 stars 95% recommend
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What's Near Heritage Rotorua

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Heritage Rotorua
Corner Froude And Tryon Streets, P.O. Box 6220 (formerly Park Heritage)
Rotorua 3201
New Zealand
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Traveller Advice on Heritage Rotorua

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Title Source
“Heritage Rotorua” Expedia.com
Heritage Rotorua
Corner Froude And Tryon Streets, P.O. Box 6220 | (formerly Park Heritage), Rotorua 3201, New Zealand
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Reviews you can trust

80% Recommend
4.0 of 5 stars 35 reviews
Excellent
6
Very good
17
Average
7
Poor
4
Terrible
0
By trip type
All (35)
Business (1)
Couples (10)
Family (6)
Friends getaway (2)
Solo travel (2)
[ Date ] [ Rating ]
“Truly ecofriendly”
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4 of 5 stars
arundal303
Auckland
15 Nov 2009 | Trip type: Family

Breakfast at the restaurant is good and the room service meals, also from the restaurant, are good too. The thermal Whakarewarewa village is just a short stroll away outside the hotel. The hotel's heating system is run entirely from heat from a thermal hot spring, I was at first sceptical about whether such a spring could deliver so much energy,... more

Management response from
GManagerRotorua, General Manager

Dear arundal303, Thank you for choosing to stay at Heritage Rotorua in September 09 and for taking the time to comment on Trip Advisor. We find our location is really a positive, being so close to Whakarewarewa Village and the Redwood forest puts us close to key attractions in Rotorua. Thank you for your comment on our environmental focus, we...

“Good Value for Rotorua”
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4 of 5 stars
snowmansam
snowmansam
7 Nov 2009 | Trip type: Couples

We had a room on the 6th floor and i reccomend trying to get a room on a high floor as the view of the hot springs are excellent. Rooms are very nice and the Hotel offers an excellent buffet with lots of sea/shell fish. If you can get a good deal this is a brilliant place to stay whilst... more

Management response from
GManagerRotorua, General Manager

Dear snowmansam, Thank you for choosing to stay at Heritage Rotorua in October and for taking the time to comment on Trip Advisor. Your positive feedback is appreciated by the team here at Heritage Rotorua, we do like our guests taking the time to comment and pass on their thoughts about the hotel and the service and facilities we offer....

“Good location”
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4 of 5 stars
plumb209
Auckland New Zealand
1 Nov 2009 | Trip type: Family

Room tidy, service good, food good, People very friendly. Lifts need replacing. shut on us nearlly every time we used them. would stay there again more

Management response from
GManagerRotorua, General Manager

Dear plumb209, Thank you for choosing to stay at Heritage Rotorua in October 2009 and for taking the time to comment on Trip Advisor. I would like to thank you for your positive comments about the condition of your room, the service levels and the quality of the team you encountered here at heritage Rotorua. We had also identified an...

“Always excellent”
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5 of 5 stars
vcullen
sydney
26 Sep 2009 | Trip type: Business, Solo travel

I have stayed at this hotel on both business and holiday trips several times. It is so consistently good that it's always my first choice in Rotorua. The free shuttle into town makes the location no problem at all and the drivers are always really friendly. I always request and receive a room facing the geyser - what a view!... more

Management response from
GManagerRotorua, General Manager

Dear VCullen, Thank you for choosing to stay at Heritage Rotorua in November 2008 and for taking the time to comment on Trip Advisor. I am really pleased to read that you have stayed on a number of occasions and find the hotel offers a consistent level of service that makes you keep returning. Great also to see that you...

“Lovely hotel great for families/tourists”
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4 of 5 stars
Hayden_R
Wellington
6 Aug 2009 | Trip type: Friends getaway
1/1 found this review helpful

Heritage Hotel is a fantastic hotel for the leisure traveler. The rooms are moden, well maintained, but a little on the small side. The hotel lobby is large, and contains a lot comfortable couches, some around a stylish mook lodge fireplace, the furnishings and the fire give a touch of luxury. The swimming pool and spa area are great ,(very... more

Management response from
GManagerRotorua, General Manager

Dear Hayden_5, Thank you for choosing to stay at Heritage Rotorua in June 2009 and for taking the time to comment on Trip Advisor. Your positive comments in relation to your stay are greatly appreciated by the whole team here at Heritage Rotorua. I was pleased to read that you enjoyed the hotel facilities and that you also enjoyed our...

“Modern, clean, comfortable, great views over Maori village”
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4 of 5 stars
AMSTravels
Brighton
2 Jun 2009 | Trip type: Couples
1/1 found this review helpful

Nearly all good: excellent room, friendly staff, clean, modern, lots of TV channels. The only problem was when we were leaving to go to the sister hotel in Auckland, we asked for directions. Unfortunately it seemed that nobody had any idea of where to go: I'd have thought a map showing the sister hotel would be the least they could... more

Management response from
GManagerRotorua, General Manager

Dear AMSTravels, Thank you for choosing to stay at Heritage Rotorua in March 2009 and for taking the time to comment on Trip Advisor. I was pleased to read that you nearly had a great experience when you stayed with us and that you enjoyed the hotel facilities. Please accept my apologies for the team not providing directions to our...

“Great Service and good price!”
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4 of 5 stars
melbournegal9
melbourne
5 May 2009 | Trip type: Couples

Great Hotel.. The front is quite outdated but inside it is great! Firstly we were given a room in the old section.. although it had been re decorated and was great.. being fussy I called downstairs and requested a room which looked over the pool, after the bellboy came and showed us to our new room, which was apparently in... more

Management response from
GManagerRotorua, General Manager

Dear melbournegal9, Thank you for choosing to stay at Heritage Rotorua in January 2009 and for taking the time to comment on Trip Advisor. I was pleased to read that you had a great experience when you stayed with us and that you enjoyed the hotel facilities including the complimentary shuttle to and from the City Centre. As you have...

“Great Hotel”
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4 of 5 stars
TravellingmanAuzzie
Sydney
21 Apr 2009 | Trip type: Couples

Nice hotel out of town but very comfortable. Nice open bar and the restaurant is pretty good. Thumbs up more

Management response from
GManagerRotorua, General Manager

Dear TravellingmanAuzzie, Thank you for choosing to stay at Heritage Rotorua during April 2009 and for taking the time to comment on Trip Advisor. It is always a pleasure to read positive feedback when our guests have enjoyed their stay and have found the hotel facilities meet their requirements. Pleased to see you enjoyed the bar and restaurant during your...

“Culture and Spa”
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5 of 5 stars
utkarshmorarka
Mumbai
17 Apr 2009 | Trip type: Couples

The Heritage Rotorua is located out of the town in a quiet area close to the famous Wakarewarewa village which has hot springs, and local stores with arts and crafts made by the local Maori tribes. The hotel has its own Auditorium with an excellent show each evening and there are other activities that they will arrange for you, like... more

Management response from
GManagerRotorua, General Manager

Dear utkarshmorarka, Thank you for choosing to stay at Heritage Rotorua during January 2009 and for taking the time to comment on Trip Advisor. It is always a pleasure to read positive feedback when our guests have enjoyed their stay and have found the hotel facilities meet their requirements. I was pleased to read that you enjoyed the Cultural performance...

“a little disapointing”
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3 of 5 stars
SydneyShelby
sydney
16 Apr 2009 | Trip type: Friends getaway

I was looking forward to staying at the heritage and was disappointed. On a positive note, the reception staff were helpful and friendly, the show at the hotel is fantastic! Definitely go and see the show and experience the hangi meal. The pool and spa were good and breakfast was fine. My disappointment began going down to the bar for... more

Management response from
GManagerRotorua, General Manager

Dear SydneyShelby, Thank you for choosing to stay at Heritage Rotorua during March 2009 and for taking the time to comment on Trip Advisor. I was disappointed to read your mixed comments, that the hotel did and did not meet your expectations. Firstly I would like to thank you for the positive comments with regards to the service you received...

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Heritage Rotorua Also Known As

  • Heritage Hotel Rotorua
  • Rotorua Heritage Hotel
Address: Corner Froude And Tryon Streets, P.O. Box 6220 | (formerly Park Heritage), Rotorua 3201, New Zealand
Rotorua hotels Heritage Rotorua
4.0/5.0
35