The room was spacious with huge beds (I was sharing with a colleague), it had all the amentities needed. The hotel has a gym plus heated pool, and the meals were generous and to an adequate standard. This Hotel would also be a good place to stay for a weekend away

This is a comfortable standard hotel. Bathrooms are a little small and dated. Breakfast is nothing special. Good venue for a conference. Gym and pool facilities are good. Staff are vey helpful and friendly. TIP: If you do stay here on business ask for the breakfast and Internet upgrade its a good deal to include breakfast and 12 hours Internet.

I stayed in this hotel during the week for approximately 5 months. On every occasion I was welcomed warmly. The rooms were always clean and well presented. Everything always worked well and the services were as advertised. There was a fridge in every room with tea and coffee facilities. The restaurant (Chapmans) was great and the buffet excellent. Most times... More

We stayed in this hotel under its different names over 20+ years and found it to be a well appointed and good service establishment. In all those years we did not have one issue to raise with staff or management. On our first we were up graded to the suite and that began our pleasant experience.

we have just had another weekend at this top location, the room we had this time was in the newer built part overlooking the pool and thermal area. the rooms are large with two big comfortable beds,spotless bathrooms and top rate service from all the staff that take time to explain every part of the hotel.breakfast in the dining room... More

For the chain, this Holiday Inn is probably slightly better than the others I've stayed at: clean, spacious, next door to the town's main attraction (the Te Puia geysers), and very reasonably priced. It's not close to the center, which is about 5-10 minutes' drive. There seems to be plenty of fun things to do in Rotorua, but we were... More

This is by far one of the best Holiday Inns I have ever stayed at. I think it really ranks with Crowne Plaza. The hotel is great value with large very clean rooms, friendly staff, good dining with and free car parking. I would definately stay here again

Only stayed 1 night, 2 adults and 2 children in 1 spacious room, stunning view of thermal area from our window. Very pleasant staff, helpful with directions and things to do. Offered 2 for the price of 1 drinks vouchers. Children eat free with adults, which is a special bonus especially when 1 only eats a slice of bacon! We... More

Stayed one night with my partner at this hotel - reception staff were very welcoming. The lift has big plastic push buttons and is pretty small and clunky feeling for modern standards. There were LOTS of coach tourists from, I think, China and this didn't make for a particularly restful stay - in the evening sat on the sofa with... More