We were a bit put off by some of these reviews, but to our delight this apartment was excellent. The lounge room was very comfortable and the back deck with it's Spa, barbeque, and views of the lake were delightful. Also, the provisions for breakfast were very good. There is nothing to fault except perhaps table lamps in the twin-bedded... More

We stayed in a Standard Queen room that opened on to busy Lake road, Rotorua. We were under the impression that it was a B&B style accommodation. The website over promised and under delivered. Tea/coffe/ sugar/milk and juice was supplied but there were no knives or cutlery or plates. There was however a jug and toaster. The shower required a... More

My poor opinion of this property started from when I checked in. There was no clear instructions about what to do if no-one was manning reception when you arrived and having said that it was also very difficult to find reception anyway in the dark with hardly any lights and signage. Once I finally managed to locate the outside phone... More

The owners of these apartments really seem to have a great knack of getting things just right. The various lodge studios, penthouse suites and motel rooms are located at sites offering stunning views in quiet areas, yet close to the town's amenities and of course, Lake Rotorua. The large living spaces and bedrooms in the lodges are furnished without compromise,... More

Think twice before booking here! We booked in the middle of July for 3 rooms on the 19th December. We confirmed in November and on Sunday, the 16th December I sent an email just reconfirming and wanting directions etc. I received a reply on Monday, 17th (2 days before our arrival) advising that contractors weren't finished and we couldn't stay.... More

We booked the penthouse through a last minute accommodation website and thought we might end up staying in the attic of a couple called Jack and Di. Instead we were treated to a large penthouse apartment with excellent facilities, including a lounge suite that probably seated 10. One wall had some nice lead-light windows, and from the sizable balcony the... More

From the moment I started bombarding Di and Candace with emails, months before we arrived, we had great service. We stayed in a studio in the motel, there are various options such as self contained accommodation but we were as happy as sand boys with what we booked - open the blind in the morning and there was the lake.... More

We booked the entire lakeview lodge with penthouse and studio suite. This gave us 5 bedrooms with each having their own bathroom or shower room. The lodge has a large dining area and sitting area. It also has an outdoor deck with tables and chairs. The spa has been removed. Off the deck is a shed with a washing machine... More

Had a great stay here with partner and 4 kids. Incredibly clean, super-friendly and helpful. Loved kayaking on lake. Location a little bit of a distance from Rotorua but y'know hat has is advantages too! Really good medium budget place