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Havana Motor Lodge

1078 Whakaue Street, Rotorua 3010, New Zealand
Hotel amenities
Havana Motor Lodge
Ranked #79 of 102 hotels in Rotorua
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35 reviews from our community

    Trip type
Traveller rating
    11
    8
    4
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Date Rating
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 19 April 2013 via mobile

I was a guest in the Havana motor lodge motel near the water-front of Rotorua. The rooms are very unclean. The shower is dirty. Heaters not going half the time. Patchy repairs to the room. Bed sheets not changed often enough. Reception shuts before time on door half the time. Had to clean all of the pots and cutlery on... More

Was this review helpful? Yes 1
Melbourne, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 15 April 2013

I found this hotel not at all clean, uncomfortable cheap beds,1 bar a soap to last a complete stay and told that's all you get. Sheets very clean. No shampoo. Hospital patients are staying there and after 8 days still no clean sheets(.not kidding) so that is their standard.

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merjarotorua, General Manager at Havana Motor Lodge, responded to this review
17 April 2013

I do not know if this person was a guest or not, as we provide 2 cakes if soap on arrival, and if your stay is more than a week the sheets are changed every 5 or 6 days. The beds are not cheap and have had great feed back on their comfort, so the person with these false accusations... More

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Singapore, Singapore
Senior Contributor
41 reviews 41 reviews
31 hotel reviews
Reviews in 32 cities Reviews in 32 cities
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed 15 January 2013

Paid $220NZD for 2 nights in December 2012. You should be able to get cheaper other times of the year. Havana Motor Lodge is about 5-7 minutes walk away from the Tourist Information Centre on Fenton Street. It is well located to walk to all you need to see around Rotorua town center; musuem, waterfront promenade and main eating area.... More

Was this review helpful? Yes 1
Rotorua, New Zealand
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 11 January 2013

We chose this motel because of the location and the pool facilities given we were travelling with children. Unfortunately the management team had their own guests staying who did not appear to be required to adhere to the same rules published regarding the use of the pool and noise limits. When this was discussed with management, we were treated very... More

Was this review helpful? Yes 4
See 2 more reviews by Steve and Karin C for Rotorua
merjarotorua, Owner at Havana Motor Lodge, responded to this review
13 January 2013

I am writing a response to this complaint as the man who complained has his facts wrong. Their was 1 family member in the pool, the rest of the children were guests staying in the motel from New Caledonia and had been here for a week It was 8.30 at night and their was no noise. Our pool closes at... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 10 January 2013 via mobile

My family and I found our stay very enjoyable. It had a nice atmosphere and was very family orientated. It was nice to hear the children enjoying themselves in the pool, and we also enjoyed relaxing in the hot mini private thermal spa. It's situated a walking distance from the main town, and is also surrounded by a big park... More

Was this review helpful? Yes 1
Taupo
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 27 November 2012

This motel has two strengths; it is central and its rooms are warm. Otherwise the standard is just OK; it is old and shows signs on quaint refurbishments. The TVs installed are small and sometimes work. The WiFi is weak. But the heated pool is great especially in the winter.

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Wgtn
1 review
4 of 5 stars Reviewed 19 June 2012

Last year my parents stayed at the Havana motor Lodge for 3 weeks while Dad had treatment at QE Hospital across the road. Mum went back this year for a week. Here's what she said about the Havana Motor Lodge. Has all the facilities needed for a comfortable stay in Rotorua. The units are warm and quiet. Lovely warm swimming... More

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Bexhill-on-Sea
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed 29 April 2012

We stayed here for 2 nights. We had a lovely sunny spacious room. The pool was nice & large & warm. The hosts were very friendly. Nice & near the lake & the town so ideal for walks & coffee & meals out. Perfect.

Was this review helpful? Yes
See 3 more reviews by Jeanette125 for Rotorua
Matarangi
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 22 February 2012

A friendly well appointed Motel. Have stayed here a number of times and find it lovely and no complaints. Always been clean and tidy and the swimming pool is brilliant. Easy walking distance to town and good restaurants. What more do you want.

Was this review helpful? Yes 1
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 9 February 2012 via mobile

Thousands of bugs, broken windows, spiders in every corner, old facility n the most expensive motel around the area.

Was this review helpful? Yes 5
merjarotorua, Owner at Havana Motor Lodge, responded to this review
9 February 2012

Sorry we do not have broken windows nor do we have spiders. We do have trout flys which you are advised about. When people leave the room like a tip and are asked to put rubbish in bin not all over floors they seem to take offense. As for being the most expensive you must be mistaken as to where... More

 
 
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Additional Information about Havana Motor Lodge

Also Known As:
Havana Motor Hotel Rotorua
Havana Motor Hotel
Havana Hotel Rotorua
Address: 1078 Whakaue Street, Rotorua 3010, New Zealand
Region: New Zealand > North Island > Rotorua District > Rotorua
Amenities:
Free Parking Swimming Pool
Hotel Style:
Ranked #79 of 102 hotels in Rotorua
Price Range: £
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Havana Motor Lodge
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