Spent two nights here and were hugely disappointed. We had given the host an estimated time of arrival, however, we arrived an hour early. No one at property. We went off and drove around New Plymouth and returned after 45 minutes to find still no one at the property. I called the number (on my mobile which meant I had to ring back to the UK and then out to New Zealand - call cost £4) to be advised to let ourselves in to the house as the whole place was unlocked!

The room we had been allocated was nicely furnished and clean, similarly the shower room (next door, not en-suite) was modern and clean, although we didn't like having a clear glass door with a cat flap in it.

Breakfast was OK but we couldn't understand why, with only three letting rooms, therefore a maximum of six guests, they only had four dining chairs and two of us were expected to sit on office chairs to eat.

Serving of our room didn't happen - bed went unmade, bin unemptied, shower room... more