This hotel is a really pleasant walk along the lake from the town centre. The man who booked us in was lovely. When he showed us to the room and was showing us all how to use things etc he wasn't happy with the spa pool so moved us to another room - to be honest it looked ok to... more

We travelled to Taupo in early July with our 2 young kids, and booked the Karaka tree primarily because it was the cheapest motel with private spa rooms. The rooms themselves are very spacious (we had a 1 bedroom) and the private spas are very private with high courtyard walls around them and no visibility from the rooms above. The... more

My husband and I and our 1yr old daughter chose this motel cause of the location and the spa..thought it was a wonderful idea to relax after a long drive to Taupo.The Spa was good and relaxing but after our dip we decided to sit around in the living area and watch TV and have some coffee but to our... more

We had difficulty pre-booking a motel in Taupo and when we arrived we found out why - it was the day of the Iron man competition. The weather was horrendous, very wet and windy and the visibility across the lake was very limited the whole time we were there, which was a huge disappointment after being told by friends how... more

Rooms were booked by my uncle for the family. We booked two units , one unit was a one bedroom and another was a two bedroom (disabled friendly) unit. Each unit has a own mineral spa pool which we enjoy it so much! Toilets and bath were spotless. But becareful of the spa water..u might get burn if it's too... more

Roger the friendly manager treated us like selcome guests. We had reserved two rooms originally, but upon arrival, we found that each room is the size of a one bedroom apartment (including a efficiency kitchenette) with enough space for 6 people. Two twins in the bedroom, a full in the living room along with a sleeper sofa. Since we had... more

The staff seemed friendly enough when we arrived, however, once we got up to our room we were horrified! The decor was old and grotty and the bed was so uncomfortable we opted to sleep on the fold out sofa (with broken springs), as it was better than the bed. There were strict instructions around using the Private Spa's and... more

Nice location close to the lake we thought but unfortunately the lodge backs onto one of the major roads into town and we were rudely awoken by lorries thundering down the hill. The staff were also quite unfriendly, as we needed to make sure that the bed was large and firm enough for me and my 6'6'' partner. Us looking... more

just thought I'd write a review after reading a couple of negative reviews about this great motel (how can anybody be negative about it??? It is just the friendliest, most comfortable motel we have stayed in!!) Roger is the most welcoming person and cannot do enough to help guests. The room was spacious and VERY clean - the bedding was... more