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All 72 Taupo hotels

Hilton Lake Taupo

5.0 of 5
80-100 Napier Road, Taupo 3330, New Zealand
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Hilton Lake Taupo
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Ranked #12 of 72 hotels in Taupo
Most recent review
5 of 5 stars Reviewed 15 June 2013
Olivia290 Auckland Central, New Zealand
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471 reviews from our community

Traveller rating
    270
    146
    40
    11
    4
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Families
83
 
Couples
269
 
Solo
18
 
Business
31
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Auckland Central, New Zealand
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 15 June 2013 NEW

We checked in around 230pm without any issues. Reception booked us into the Restaurant for dinner. The room was magnificent (we had a King bedroom on the Historic side of the building with lake views), same goes with dinner. Highly recommend the chicken breast with oyster mushrooms. DEVINE! Bar staff were very accommodating too. The spa, sauna, and pool were... More

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AKLLT-GM, Manager at Hilton Lake Taupo, responded to this review
17 June 2013

Dear Olivia290, Thank you for writing a review of Hilton Lake Taupo on TripAdvisor. I am delighted that you enjoyed your stay with us, found the team to be helpful and accomodating and the room to be magnificent. I look forward to welcoming you back on your next visit to Taupo. Kind Regards, Ryan Mikkelson More

Tauranga
Senior Contributor
27 reviews 27 reviews
19 hotel reviews
Reviews in 18 cities Reviews in 18 cities
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed 10 June 2013

This was the second time we had stayed at the Hilton Taupo, our first visit was not long after it opened and we had problems with the hot water and other minor matters so we thought we would give it another go. We checked in to a suite on the fourth floor, the room was a good size, the sofa... More

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See 3 more reviews by Ali_from_Tauranga for Taupo
Hastings, New Zealand
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 9 June 2013

In June 2013, the hotel catered for our wedding of 20 guests. The accommodation, wedding function and food could not be faulted. Staff were welcoming, friendly and most helpful. The ambience of the hotel is a mixture an older tastefully renovated older building alongside a modern structure.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
AKLLT-GM, Manager at Hilton Lake Taupo, responded to this review
13 June 2013

Dear Paul N, Congratulations on your recent nuptials, and thank you for posting about us on TripAdvisor. I am so glad would could be part of your special day and ensure it all went smoothly. I look forward to welcoming you back to our lovely hotel in the near future. Kind Regards, Ryan Mikkelson More

Wellington
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 9 June 2013

Service and amenities in line with what you would expect for a Hilton Hotel. Was very good. Only small negative for me was that the room did not have a "lounge" chair. Only a dining style chair which was not that comfortable in regards relaxing in front of the TV..

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
AKLLT-GM, Manager at Hilton Lake Taupo, responded to this review
13 June 2013

Dear Buller48, Thank you for your feedback through our guest survey and on TripAdvisor. I am so glad you enjoyed your stay and we will take your feedback about the chair on board for future developments. I look forward to welcoming you back on your return to Great Lake Taupo, Kind Regards, Ryan Mikkelson More

Tauranga, New Zealand
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 9 June 2013

Found via Trip Advisor while looking to stay in Taupo for the weekend and managed to pick up a deal including Breakfast. Dinner at Lagos was superb. The room was lovely and all the staff were so friendly and welcoming. Next time we are in Tuapo we will be beck. Thanks for a great weekend.

Was this review helpful? Yes 1
See 3 more reviews by GnRB for Taupo
AKLLT-GM, Manager at Hilton Lake Taupo, responded to this review
10 June 2013

Dear GnRB, Thank you for your comments about your stay with us on TripAdvisor. I am so pleased that you enjoyed your stay and that you were able to take advantage of our great Dinner, Bed and Breakfast Package. I look forward to welcoming you back during your next trip to Taupo. Kind Regards Ryan Mikkelson More

Nerang, Australia
Top Contributor
82 reviews 82 reviews
20 hotel reviews
Reviews in 32 cities Reviews in 32 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 7 June 2013

Well what can we say - we booked and paid for this room in advance and got an awesome deal which included dinner and breakfast - which is great if you don't want to take the short drive into town. The service we experienced from reception staff and hotel manager was first class, we stayed on the 3rd floor and... More

Was this review helpful? Yes 1
AKLLT-GM, Manager at Hilton Lake Taupo, responded to this review
10 June 2013

Dear GCPurple. Thank you for reviewing Hilton Lake Taupo on TripAdvisor. I am delighted that you found our Dinner, Bed and Breakfast package to your liking and that you enjoyed your stay with us. We pride ourselves on delivering exceptional service and I am so pleased that the team and I were able to ensure your time with us was... More

Wellington, New Zealand
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 June 2013

We had a lovely family stay at the Hilton with our 2 children. The rooms are a great size, lovely views. The restaurant was the highlight of the weekend so cosy and welcoming and such wonderful service, beautiful food and wine, we could have stayed there all night! The staff at the Hilton are always smiling and so helpful, it... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
AKLLT-GM, Manager at Hilton Lake Taupo, responded to this review
10 June 2013

Dear Stephen M, Thank you for your review of us on TripAdvisor. I am thrilled that you had a wonderful stay with us and that you enjoyed your evening in the restaurant Bistro Lago. I look forward to welcoming you and your family back on your next visit to Great Lake Taupo. Kind Regards Ryan Mikkelson More

Brisbane, Australia
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 June 2013

The hotel appears to be part hotel, part holiday apartments. Our room (apartment style) was very nice (great bathroom with under floor heating), but there were several odd things about it. First, you have to enter via two sets of hallways (rather claustrophobic) to get to your room. Then, each pair of rooms share a large balcony. There is no... More

Was this review helpful? Yes 1
See 4 more reviews by Carey W for Taupo
AKLLT-GM, Manager at Hilton Lake Taupo, responded to this review
10 June 2013

Dear Carey W, Thank you for reviewing Hilton Lake Taupo on Trip Advisor. We take pride in offering great service, facilities and accommodation and I am glad you enjoyed your say with us. I appreciate all your additional feedback. In regards to the doors, these are fire doors which increase safety and security for our guests. All of our rooms... More

Auckland, Auckland, New Zealand
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 June 2013

It is a little far from the lake BUT next to the spa De Bretts. The room is contempory and has the great HILTON amenties. They hve award wining restauant on site. The staff is really friendly and they gives a tour of the hotel and lead you to the room.

Was this review helpful? Yes
AKLLT-GM, Manager at Hilton Lake Taupo, responded to this review
10 June 2013

Dear Elaine D, Thank you for your post about us on TripAdvisor. I am glad you enjoyed your stay with us at Hilton Lake Taupo and that you found the team to be friendly. We look forward to welcoming you back to the hotel on your next visit. Kind Regards Ryan Mikkelson More

Hastings, New Zealand
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 3 June 2013

What a place to stay - the staff were exceptionally helpful and polite and the rooms were brilliant. We had a slight problem with our booking as we had booked through an external website but the staff sorted it immediately and even upgraded our room for free. Would definitely stay there again!

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
AKLLT-GM, Hotel Manager at Hilton Lake Taupo, responded to this review
10 June 2013

Dear IngridISmith, I appreciate you taking the time to comment about us on TripAdvisor. I am delighted that you enjoyed your stay and that team were able to immediately able to sort out your booking. I look forward to welcoming you back when you next come to Taupo. Kind Regards Ryan Mikkelson More

 
 
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Hotel Summarization (Beta)

What travellers say

  • Very nice(11)
  • Bedroom apartment(6)
  • Restaurant Bistro Lago(5)
  • New Zealand(5)
  • Car park(5)
  • Ground floor(4)
  • Junior suite(4)
  • Heritage wing(3)
  • Hot pools(3)
  • Air conditioning(3)

Additional Information about Hilton Lake Taupo

Address: 80-100 Napier Road, Taupo 3330, New Zealand
Phone Number:
Region: New Zealand > North Island > Taupo
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotels in Taupo
#6 Business Hotels in Taupo
#6 Luxury Hotels in Taupo
#6 Family Hotels in Taupo
Price Range: ££
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Welcome to Hilton Lake Taupo, the regions only 5 Star International hotel. From its spectacular vantage point, Hilton Lake Taupo commands magnificent views over New Zealand’s largest lake and beyond. This distinguished hotel offers a wide range of room types (113 rooms total), from Hilton Guest Rooms through to the grand Presidential Suite. For families, groups and those staying a little longer, one to three bedroom apartments offer a convenient new option. Rejuvenate with a round of tennis, or a workout in the fully-equipped gym or enjoy a dip in the naturally heated outdoor pool and spa-pool or relax in the sauna or steam room. Indulge in flagship restaurant and bar, Bistro Lago with an inspired menu created by New Zealand master chef Simon Gault. Be prepared for an extraordinary experience: an outstanding location, a breathtaking panorama, exceptional service, an intimate ambiance and contemporary luxury of the highest standard. ... more   less 
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Also Known As:
Hilton Lake Taupo Hotel
Hilton Lake Taupo Hotel Taupo
Terraces Hotel Taupo

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