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Quest Taupo

4.0 of 5
9 Tui Street, Taupo 2730, New Zealand
Hotel amenities
Quest Taupo
Ranked #53 of 72 hotels in Taupo
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32 reviews from our community

    Trip type
Traveller rating
    11
    10
    7
    2
    2
Date Rating
Beijing, China
Contributor
14 reviews 14 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 25 January 2013

Located minutes from the lake and about 8-10 min walk to the city centre it is conveniently located. However over the 4 days we stayed the apartment was not cleaned, towels that were clearly wet or needed changing were hung back on the rail. Finger nail clippings and lolly wrappers (from past guests) were found behind the sofa by my... More

Was this review helpful? Yes 2
traveller19701, Owner at Quest Taupo, responded to this review
5 February 2013

Thank you for taking the time to pass your feedback, we do appreciate your time is valuable. I have looked into the issues that lead to the slip in our high housekeeping standards during your stay and have implemented a change to our quality contol, to avoid such occurances in the future. I do apologise for this oversight. With regards... More

Canberra, Australia
Top Contributor
78 reviews 78 reviews
12 hotel reviews
Reviews in 22 cities Reviews in 22 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 11 January 2013

We were originally booked into the Courtney hotel which I believed is managed by quest but when we arrived we were pleasantly surprised to have been upgraded to a 2 bedroom quest apartment. The apartment was lovely and spacious with the twin bedroom, bathroom,lounge and kitchen downstairs and the main bedroom and ensuite upstairs. The ensuite had a spa bath,toilet... More

Was this review helpful? Yes 1
See 3 more reviews by austrip for Taupo
traveller19701, Owner at Quest Taupo, responded to this review
13 January 2013

Thanks for taking the time to place a review Quest Taupo. We know that you holiday time is important to you and taking time to provide a review assists us to provide our furture guests with the best possble holiday experience. The gteam at Quest Taupo would love to welcome you back in the future. Enjoy your travels. More

Auckland Region, New Zealand
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 29 December 2012

Clean, well equipped. Much better than a hotel room! Only a short walk to the town, very happy and will be sure to stay again! If possible request a room/apartment that has a lake view, that will really make for a great stay!

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traveller19701, Owner at Quest Taupo, responded to this review
31 December 2012

Thanks for taking the time to review Quest Taupo. Your feedback is much appreciated. Our aim at Quest Taupo is to provide spacious, fully self contained serviced apartments for much to same price a a standard Hotel room. I'm pleased you enjoyed your extended stay with us here on the Great Lake. Having so much to do here in Taupo,... More

Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 21 December 2012

Now this is what I call a good motel. Rooms were very spacious, there were two bathrooms in the unit both of which were excellent and the kitchen was very well equipped, with a dishwasher, fridge and a washing machine. The parking slot was right outside the unit and One of the rooms had a jacuzzi!! The swimming pool was... More

Was this review helpful? Yes 1
See 2 more reviews by Tarun C for Taupo
traveller19701, Owner at Quest Taupo, responded to this review
23 December 2012

Thanks for taking the time to review Quest Taupo. Thanks for your feedback, as we value your opinions. I am pleased my team were able to be of service to you and you enjoyed your stay. We look forward to welcoming you back again at some point in the future. I will look into the points you have raised and... More

Auckland Region, New Zealand
Top Contributor
60 reviews 60 reviews
17 hotel reviews
Reviews in 28 cities Reviews in 28 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 15 June 2012 via mobile

On the face of it the hotel and room looked promising, nice actually. No problems checking in, upon entering the room I found it to be spacious and well equipped for a single or couple. There was a twin share room downstairs and upstairs a comfortable super king in a good size mezzanine type room. I think it would have... More

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See 2 more reviews by Juddster1 for Taupo
Tui9, Manager at Quest Taupo, responded to this review
9 August 2012

Thank you for taking the time to give us feedback regarding your stay at Quest Taupo. We have taken your comments into account and have taken appropriate action. Thank you. More

auckland
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 11 June 2012

I stayed at the Quest Taupo recently in a 2-bedroom apartment. It was disappointing in a number ways. Firstly, the apartment we had was quite a different layout to the photos on the website (which show quite a spacious apartment). The lounge/kitchen/dining room was fairly small and I was glad there was only 3 of us altogether as there were... More

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Brisbane, Australia
Top Contributor
60 reviews 60 reviews
14 hotel reviews
Reviews in 27 cities Reviews in 27 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 27 May 2012

traveling with friends in 3 bedroom unit which was upstairs and had a garage, a downstairs became available which we planned to have and management offered to pack and move us to that one "we will do it all, no problem"! could use facilities in property next door which was under same management (spa! no charge!) One of our friend... More

Was this review helpful? Yes 1
Blenheim, New Zealand
Top Contributor
53 reviews 53 reviews
21 hotel reviews
Reviews in 30 cities Reviews in 30 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 22 January 2012

We stayed in the Quest apartments in Taupo for 7 nights and would highly recommend them to families in particular. We booked a two bedroom apartment and were surprised by the large amount of space in the unit. The unit we had was two storied with bedrooms upstairs and a large kitchen, dining and sitting room downstairs. Our apartment had... More

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Chergrae, General Manager at Quest Taupo, responded to this review
4 May 2012

Thank you for taking the time to review your stay at Quest Taupo and we are delighted that you enjoyed the apartments for your holiday. We are pleased to report that we have taken your comments very seriously and instigated several measures to rectify these issues. Free Wifi internet is now available to all guests. We are also continuing with... More

1 review
2 of 5 stars Reviewed 27 July 2011 via mobile

Booked the Quest in Taupo as we had stayed in the Rotorua one which was lovely and new and Taupo was supposed to be the same and it certainly looked it in the photos. Booked a one bedroom unit this time for a treat although we only needed a standard room. We were given a room in the Courtney Motel... More

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Chergrae, Manager at Quest Taupo, responded to this review
2 August 2011

the part of the property that this guest stayed in was part of Quest but was sold on the 1 June and rebranded Courtney Motel.Delinking of all these rooms of many websites commenced mid June When this guest booked for there stay in July the room they booked was still listed on the Quest website but if you go to... More

Brisbane, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 June 2011

We stayed in the economy accommodation, and found it was very good with a king size bed and well furnished. The bed had an electric blanket and the oil heater was sufficient to heat the room. The only down side was that the toilet and shower had no door and were on the cold side when you had to take... More

Was this review helpful? Yes 2
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Additional Information about Quest Taupo

Also Known As:
Quest Taupo Hotel Taupo
Quest Taupo Hotel
Quest Hotel Taupo
Address: 9 Tui Street, Taupo 2730, New Zealand
Region: New Zealand > North Island > Taupo
Amenities:
Free High-Speed Internet Free Parking Swimming Pool Wheelchair access
Hotel Style:
#19 Luxury Hotels in Taupo
Price Range: ££
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Quest Taupo offers superior fully self-contained 1, 2 and 3 bedroom apartment accommodation which all have king beds spa/baths full kitchens in-room laundry sky tv broadband access air/con and fully heated. We are situated 50 mtrs from the lake and only 1 km from the town centre. Outdoor heated plunge pool private spa and guest bbq make this the perfect place to stay for your vacation. ... more   less 
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Quest Taupo
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