Staff very helpfull, even though we'd booked the wrong date online, they accommodated us. The spa room was spacious and comfortable. Very clean and well maintained. Spa bath very nice. Broadband, both cable and wifi. Short walk to the lake and amenities. Room had partial lake view, we wanted to be away from Highway 1 (noise) which precluded the lakeside... more

I searched long and hard for a good two bedroom unit in Taupo, and this one had great reviews. While on the surface, it seems appealing and reasonable in price (180 approx for my husband and toddler) It was unclean and there was no sunshine. There was dead flies along the windows, and the units are dark due to being... more

This hotel was very nice and clean - we booked a Luxury Suite - 2 bedrooms and a living room with full kitchen. THe living room was pretty stylish with nice furniture - the bedrooms were nice too, simple but had everything that you needed. The only con I would say is that it's in a pretty quiet street -... more

Our 2 night stay was in a 2 bedroom room. Very nice accomodation. Lovely rooms and set up. Very friendly service from motel staff. Walking distance to water front, shops. Cooked breakfast very adequate. If we return to Taupo again we will stay here. more

lovely 2 bedroomed unit modern spotless, short of nothing, also has a lovely outdoor pool and 2 hot tubs, not too far to walk into town centre and friendly staff. more

This isn't the Shangri-La, but they do what they do very well here. The rooms are spacious, clean and well-appointed, but don't expect amazing views or to be right in the centre of things. Shops and restaurants are a few blocks away. Beds were comfortable and it was warm and cosy. We didn't have an in-room hot tub, so can't... more

the fan noise so early in the morning was not necessary - kept us awake and spoilt a nice weekend away - the compenduim was inadequate and included restaurant menus that were 5 years out of date - and nothing about operating the spa No information about the restaurant being closed Appeared that the management had got lazy more

Stayed here for a night whist travelling through Taupo from recommendations on Tripadvisor. Very friendly reception staff, immaculate clean room. What stood out the most was the heated blankets (already on for my arrival) and heaters which were much needed as the temperature dropped below freezing during the night. Breakfast (which was included in my room price) was delivered by... more

The reviews of this property are excellent, and were the primary reason we chose to stay here. We weren't disappointed. We stayed here twice (one night each time) in February 2009. On both occasions we had an executive room with a large spa bath. The rooms were large and comfortable, with comfortable beds. The bathrooms were also large and well... more