My partner and I spent a weekend at this very conveniently located hotel. As other reviewers have noted, this location is clearly the hotel's most redeeming feature. The check in was smooth and efficient and the staff member very pleasant indeed. However the front desk area was tired with tatty fittings and a computer that was surely passed its "best... More

Only had a one night stay here but found it to be very friendly and more than adequate at a reasonably low cost. Near to all the restaurants and night life and also the waterfront. All of the staff we met seemed to want to go the extra distance to make us welcome. The room was very clean and comfortable... More

We stayed here as the final hotel in our cycling Tour of NZ and thus hotel was packaged in our support crew costs. I have no idea what it cost but suspect it is probably overpriced. We had a room on the 9th floor and the views were brilliant. BUT..... the room looked like it had been furnished with a... More

Centrally Located in Wellington near all the shops and restaurants, the room l found to be clean and tidy as you would expect from this type of hotel. From the high room l was allocated the views of the port and the surrounding area are stunning, once again the staff were helpful and could not have been more helpful.

Stayed 2 nights 29th and 30th April 2013 in room 1006 on the 10th floor. Staff were friendly and helpful and our room had awesome city and harbour views. The standard of the room was about what I expected for the cost. The room was clean apart from the floor of the wardrobe. Not having flash furniture, AC, even a... More

I stopped at for 1 night in March 2013 in a twin room. Summary A modern & comfortable hotel in the heart of Wellington City Centre, with city & harbour views from the rooms. This review is based on my stay in room 1102 which is on the 11th/top floor . The rooms amenities include: 1x double bed & 1... More

I think the manager could do a bit better with her replies to the reviews written,I know a lot of the things are outside her control,but instead of the the usual platitudinous responses she could do a bit better,especially in the area of cleanliness and tvs etc not working,you owe it to your guests they are the reason you have... More

We have stayed at this hotel a few times and to be honest it is loosing its gloss.... The rooms are looking tired and very outdated for Wellington. The situation of the hotel is fabulous. The rooms are tired and looking very worn.. A flat screen tv is not a huge expense...This alone will help the modernisation.

I stayed at this hotel over ten years ago, and even then it needed an update. It seems nothing has been done in the meantime, so the place is now looking pretty sad and unloved. The paintwork was dirty, the carpet was stained, the bathroom tiles chipped and missing (and patched with concrete), the grout was mouldy, the bar-fridge belonged... More