The museum hotel is situated across the road from Te Papa and in walking distance to Courtney Place, so is in a perfect location. We had great service throughout our stay with staff friendly and prompt. We had a room in the residential wing and its well appointed. The iPod docking station didnt work, but Im confident if we requested... More

On arrival we were warmly greeted and helped with our bags. So much art and interesting stuff to see! Rooms were not as big as I thought they would be nor the bathroom but it was plenty big enough. The bed was supercomfy and you even get a pillow choice...Double bath was great too. Was close to many great bars... More

Great art, funky bar/restaurant... Had requested apartment with view when we booked on line. Arrived and was greeted by concierge, bags whisked off to apartment. So far, so good. Checked in and up to apartment. No view, looked over dark and oppressive hotel buildings. 'Apartment' smaller than some hotel rooms I've stayed in. Back to reception. Asked for higher room... More

We were so looking forward to this stay and had high expectations based on the way the hotel markets itself. We paid premium dollars for a harbour view deluxe room, expecting a view of the harbour! We had a great view of the hippo sculptures backside and that was it. On top of that we were kept up all night... More

I stayed one night in the Museum Hotel for a business trip. Unfortunately I didn't get to try out all the facilities such as the gym and spa. However, my room was clean, well layed out and had a fantastic view of Te Papa and the Harbour. Location wise you won't find better, in the heart of town close to... More

I and three colleagues were standed in wellington when the airport shut quite late. the hotel staff were very accomodating and helpful given we had not expeceted to be stayign away. they helped charge our phones (using staff cahrgers) the hotel had almost all the factilties you needed with unexpected night away. the hotel was also comfortable and relatively inexpensive... More

The Museum Hotel is very elegant but also cosy and quiet. The rooms are very well appointed and the hotel is only a short walk from Te Papa museum. The feature of this hotel is that they display interesting original artwork in the foyer and lounge area which changes regularly.

Stayed 3 nights in the hotel part of this establishment and had issues every night. The linen was dirty, light fixtures loose and the staff seemed uninterested or unable to give good customer service. The decor in the reception and the restaurant was fab but as I was staying at a hotel I at least expected a clean room especially... More

We have stayed here before, and the art, location, service and ambiance all make it perfect for a grown up getaway. However, we returned for a night with our 5 year old. With the exception of the pool, in my opinion there is nothing family friendly about this hotel,. There are lots of things that they "cant touch" or go... More