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Pavilions Hotel

4.0 of 5
42 Papanui Road, Christchurch 8014, New Zealand (Formerly Quality Inn)
Hotel amenities
Pavilions Hotel
Ranked #67 of 137 hotels in Christchurch
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139 reviews from our community

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Date Rating
Limassol, Cyprus
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
4 of 5 stars Reviewed 8 May 2013

Enjoyed my stay at the Pavilions the staff were very friendly and helpful, The room which overlooked the pool was quiet very clean and comfortable. We had dinner and breakfast in the hotel and both were excellent and good value for money. The only disappointment was the size of the pool very deceptive in the picture advertising the hotel ok... More

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Horncastle, General Manager at Pavilions Hotel, responded to this review
13 May 2013

Its great to see you enjoyed your stay with us and receive such fantastic recognition of our staff. Nice to see also that you enjoyed your room and our food was of an excellent standard. I am sorry the pool size was deceptive, pictures often do portray slightly different images. Its nice though that the pool and spa area are... More

Melbourne, Australia
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 7 May 2013

We stayed in a 2 bedroom family room which was very spacious and well equipped. The kitchen had all the basics needed to make a quick breakfast or lunch. The bedrooms had plenty of space as did the lounge dining area. Huge dining table to spread all our tourist brochures over. All were very clean and neat. While this hotel... More

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Horncastle, General Manager at Pavilions Hotel, responded to this review
13 May 2013

Thank you for taking the time to post such fantastic feedback on your stay with us. I am glad you enjoyed your spacious 2 bedroom unit and made use of the kitchen facilities within it. You are correct in saying we have a lot of business travellers although we do have a mix and families are very important - our... More

Greymouth, New Zealand
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 May 2013

We recently stayed at Pavilions Hotel in Ch Ch on our holiday and were most impressed with the place, especially the cleanliness of the rooms. We have motels ourselves and are quite particular with cleanliness and we found the rooms top rate. The staff were all professional and efficient with a friendly manner. The only small comment that we can... More

Was this review helpful? Yes 1
Horncastle, General Manager at Pavilions Hotel, responded to this review
6 May 2013

Thank you taking the time to post comment and noticing the cleanliness of our rooms. We have very high standards here in housekeeping and many systems in place to ensure that this is maintained as it is of top priority to us. Thank you also for the comments on our friendly professional staff, we are glad you enjoyed your stay... More

Nowra, Australia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 May 2013

Stayed here first in 2010 when I was travelling with a friend, so it was an easy decision to make on my return to Christchurch this year (this time solo). Very friendly staff on check in. My room was situated in the main hotel building (above reception) and had to go up a flight of stairs. Staff insisted they have... More

Was this review helpful? Yes 1
See 2 more reviews by aj_05529010 for Christchurch
Horncastle, General Manager at Pavilions Hotel, responded to this review
6 May 2013

Thank you for taking the time to post feedback on your stay with us. We are glad you enjoyed our food and staff its great to be able to pass this on to them. Its also very nice to have return guests and we do look forward to seeing you again on your next stay in Christchurch. More

1 review
4 of 5 stars Reviewed 29 April 2013 via mobile

A very pleasant experience throughout. the rooms are slightly dated but very spacious and clean. Rooms are cleaned daily without fail and the hotel staff were fantastic especially with all our demanding requests. i would definitely stay here again. the bath tub was lovely and spacious. i was very pleased with my stay. thank you to the pavillions team.

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Horncastle, General Manager at Pavilions Hotel, responded to this review
1 May 2013

Thank you for taking the time to post your feedback on your stay. Our Housekeeping team pride themselves on our cleanliness and the positive feedback fro guests is a credit to them. I am also glad you enjoyed the spa and your stay with us and look forward to seeing you back again here soon. More

Ubud, Bali, Indonesia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 24 April 2013

This hotel reminded me of hotels in the US in the 70s. Our two room 'apartment' was clean enough, but it was one of the most drab rooms we've stayed in. Grey carpet, greyish white walls, fixtures from 30 years ago, the most basic of furniture, heat only in the main living room area, but not the very small bedrooms... More

Was this review helpful? Yes 1
Horncastle, General Manager at Pavilions Hotel, responded to this review
28 April 2013

Thank you for taking the time to post a response on your recent stay with us. Its great that you also noticed our staff friendliness and professionalism. What I do find a little strange is that not one of our rooms has grey carpet or grey walls so it would interest me to know the room number you stayed in... More

Nelson
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 10 April 2013

yes, the hotel we need updating at some point, but at the price paid for a very full Christchurch it was value for money. Staying in a 2 bedroom apartment with all the facilities needed, including broadband, for 2 night. Decent restuarant and friendly, professional staff. The only criticism I can make is just a small step up on the... More

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Horncastle, General Manager at Pavilions Hotel, responded to this review
1 May 2013

Thank you for your feedback on our friendly professional staff. We also value the response on our shower heads as we have now made this a focus and it will be resolved in all rooms over the next few weeks. We look forward to your next stay. More

Brisbane, Australia
Contributor
19 reviews 19 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 9 April 2013

I recently stayed in this amazing hotel for a few nights while visiting Christchurch. I received seriously great service, the room was amazing... Huge spa bath! We ate both breakfast and dinner at the restaurant and the food was excellent, dinner was so good I ordered desert even though I was totally full! The hotel is also very close to... More

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See 2 more reviews by Heidincaco for Christchurch
Horncastle, General Manager at Pavilions Hotel, responded to this review
28 April 2013

Thank you for your fantastic feedback on your stay with us. The spa in the rooms sure are fantastic and a great way to relax! We are glad you enjoyed our restaurant and all facilities. Look forward to seeing you again soon. More

Brisbane
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 of 5 stars Reviewed 9 April 2013

Our room was in the motel section, included a kitchen and was quite comfortable with a fair bit of space. Was generally happy with everything until we checked out and were slugged with $15 wi-fi charge which had already been paid in cash the night earlier. Unfortunately, without a copy of the receipt, it was our word against the reception... More

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Horncastle, General Manager at Pavilions Hotel, responded to this review
28 April 2013

I am sorry that you had to resort to posting a comment here on Trip Advisor to alert me to this fact. We certainly do take our guests word and I am so surprised to hear that our reception staff queried your payment when you had obviously stated already paid. You will see from almost all comments on here our... More

Brisbane
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 8 April 2013

Perfect accomodation in Christchurch. The city is deep into rebuild mode, so although there's not much too see in the city, the area is still amazingly beautiful and it feels good to support the city. I found good service and quality accomodation at Pavilions, and the staff were friendly and helpful. Had breakfast and dinner in the restaurant, which was... More

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Horncastle, General Manager at Pavilions Hotel, responded to this review
28 April 2013

Thank you so much for noticing our friendly helpful staff - it is a comment we receive all the time, but its really nice to have the feedback. We also appreciate your comments on our restaurant and quality accommodation, we are really glad you enjoyed your time with us. More

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Additional Information about Pavilions Hotel

Also Known As:
Quality Inn Christchurch
Christchurch Quality Inn
Pavilions Hotel Christchurch
Address: 42 Papanui Road, Christchurch 8014, New Zealand (Formerly Quality Inn)
Region: New Zealand > South Island > Canterbury Region > Christchurch
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#32 Luxury Hotels in Christchurch
Price Range: ££
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Pavilions Hotel is conveniently located near the central city. We have 86 beautifully designed and appointed guest rooms and we can provide rooms with full kitchen, spa bath and disabled facilities. Just 7 km from the airport and 2 minutes from Hagley Park, it makes golfing and our famous Botanical Gardens just outside our doorstep. ... more   less 
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Pavilions Hotel
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