I had the pleasure of staying at the property in early Oct09. Was extremely impressed by the responsiveness of the Hotel team. Had several room service orders throughout the stay and meals were always delivered within 15 minutes and of a very high standard (maybe to fast - caught me in the shower more than once ... :) ). Additionally... more

Very unhappy with this hotel. I booked through an on line booking service and the hotel advertised that for the rate that I was paying for I would get a "spacious room with a king or two queen size beds". Great I thought, lots of room. I was placed in room 2512 which contained one queen size bed! I went... more

Stayed in hotel grand chancellor for 2 nights. Location is not good enough, it takes a few minutes walk to the bus stops, tram stations and the catherdral. I would rather choose to stay in ibis which offer a similar price. In fact there are a lot of hotels which situated at the heart of the town with similar prices... more

This was the nicest place we stayed during our Australia/New Zealand Vacation. We had a beautiful view of the Southern Alps and central Christchurch. It’s in a great location, super close to the Arts Center, Museums, Cathedral, Shopping, etc. The room & bathroom was well lit and spacious and everything was clean. My only complaint is regarding their crummy dryer.... more

This was a great hotel in the middle of downtown (the town is relatively small). It was very clean, the room was very spacious (unlike those we had stayed in so far in Australia), and it was a great value. We were there in their winter so I know the price would be higher in other seasons but we were... more

Stayed here for two nights and couldn't have been happier. We arrived mid afternoon Friday and parked in the 5 minute loading zone directly outside the hotel. The Porter came out immediately and helped with our suitcases and then took the car away to be parked. Check in was smooth and efficient. There were signs on the counter advertising upgrade... more

Booked 2-bedrooms & got 2-levels, 2-bedrooms, 2-bathrooms & 2-balconies . Huge apartment with fully-stocked kitchen with incredible views over city & hills. Staff were friendly & the hotel is in the city centre. Just a little out-dated (probably 80's styling) the apartment would not be suitable for people with disabilities. There were quite a few steps leading to upper floor... more

My partner and I stayed here for 3 nights in May 14-17. When we checked in the reception guy was not friendly at all and he seemed bored(?). He gave us the keys to the room and just pointed out the number and that was it- no offer of an upgrade or telling us hotel amenities, etc. We were left... more

We stayed at the Grand Chancellor on a special deail for a sporting event. We were very happy with our room and all the amenities that the hotel had to offer. Breakfast was included in the deal and we thought that they offered a good selection. Staff were very friendly and helpful. Our room was amazingly quiet for being in... more