Stayed 2 nights having landed in Christchurch - was given helpful advice and complimentary wi-fi.
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- Tuscana Hotel Christchurch
- Tuscana Motel Christchurch

Stayed 2 nights having landed in Christchurch - was given helpful advice and complimentary wi-fi.
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We arrived late to the hotel and checked in around midnight. The reviews and the ads were not even close to reality. The carpet in the room was matted, soiled and filthy. The bed linens and blankets were old and had a bad stench to them. We had booked a 3 night stay but after one night we had to...
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You can't win 'em all! Please balance this comment against others we receieve. The motel was under management at the time (it is not now) however I can't imagine a "filthy" room being presented. It obviously wasn't detailed well though before sale. We are currently renewing bed covers through the complex. I agree the carpets have deteriorated very quickly following...
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Stayed here for one night pre-EQs and had a great experience. Good rooms with sky all very clean and service was great from the staff. Would highly recommend.
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We were arriving in the early hours of the morning and arrived at Tuscana Motor Lodge and treated like real people! They made us feel so welcome after a long haul flight. Thank you for this. The next morning they orgainsed a taxi to take us to pick up our rented campervan. What a great welcome home to NZ!
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My wifa and I and our 18 mth old son stayed one night and enjoyed our stay. Reception was very helpful in making sure we had a booking for our taxi to the Airport at 3.45am! Very helpful service in guiding us about the city. Within walking distance to the city and Botanical Gardens which are a must...especially the rose...
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We stayed two separate nights at Tuscana Motor Lodge. while we were very happy with the rooms, we are over the moon with the customer service provided by Manager Carol!!! My husband seems to make it a tradition to loose things during the holidays and when we arrived on our last leg of the trip in NZ, he accidentally left...
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Stayed at Tuscana twice at start and finish of our South Island trip.We were picked up from the Station on arrival from Picton by Jude, Friendly and clean motel, nothing to much trouble, nice rooms spotless with very nice fittings and furniture. Jude ran us out to the airport in the morning to collect our hire car, the CBD location...
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Stayed in the 2 bedroom motel for a night before starting our South Island Tour. Chosen this property based on the good review from TripAdvisor, and it doesn't disappoint us! The unit that we stayed in is clean, and there is really nothing much to complain about.
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We spent a month traveling New Zealand. Carol & Sue were the 2 most remarkable, helpful motel operators that we on this trip. We had 2 snow days in Christchurch and they went out of their way to help us enjoy the winter wonderland.
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Thank you very much for the favourable review. Carol and Sue are tops when it comes to customer service. Thanks for highlighting it and we hope the snow days were a bonus for you!
Cheers. Colin and Jude
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First impressions do count. We found this motor lodge on the internet and after comparing the reviews of the others, this one was our pick.
Their website is well composed and you know what is available from their on-line calendar showing the available dates and tariff. However it pays to give them a call on their free-phone and do the...
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Hello. Thanks for taking the time to post a review. Carol's customer service level is first rate - she certainly puts the customers needs first. We are very pleased you enjoyed your stay durring this busy time and we met your expectations. Till next time!
Cheers. Colin and Jude
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