We spend 3 nights at this hotel - Friday to Monday. The king bed was very comfortable and the room was clean and looked like it had been refurbished reasonably recently as decor and furnishings looked quite new. The electric heating was efficient and thermostatic controls were easily understood. Our room faced High St and with no double glazing we... More

We had two rooms (adjoining), rooms all we needed for the two nights stay, internal door was locked to adjoining room which was a pain having to go out to corridor every time we wanted to go see our other family members reception staff said they would unlock it for us but it never happened. Beds were comfortable, rooms we... More

Having had poor experiences in Dunedin before, delighted to find a lovely, properly 4 star hotel in Dunedin city centre. Got a great deal in a superior king room, on 6th floor so minimal traffic noise. Clean and well maintained. Only issue was sink and counter in main room (not in bathroom), and light was linked to the toilet, so... More

I was pleasantly surprised at the level of service I received by the staff. Everyone was super friendly and helpful. The rooms were clean and the bed comfortable. The bathroom was a bit dated but it was clean. The ham cheese toasty was an excellent price at $10. What lets this hotel down is the lack of air-conditioning and that... More

We had 2 nights here, the room was perfectly adequate. No aircon though and the room got a bit warm. We opened the window but it was a bit noisy so had to close it. We ate in the Casino restaurant and that was very nice. I put $2 in a machine and won the cost of the room and... More

Arrived about 6.00pm, 1 person on reception about 6 lots of people trying to check in. The room was nice, comfy bed, good area to place 2 suitcases, table & chairs. The bathroom was small and cramped with very little water pressure, the sink took ages to run hot water and whilst it was, the sink filled up and we... More

We stayed for 2 nights,room was very clean and the bed was so comfortable you didn't wont to get out.Great location short walk to Shopping Centre and Octagon.Staff where very friendly and so helpful,only complaint is the bathroom is very small with no ventilation,but other than that would highly recommend.

My mother & I enjoyed our time at this hotel. Aside from being central & easy to find, the room was nicely laid out & spacious. The shower was lovely but the comfort of the bed was the best. The extra bedding that was on the bed made it warm & soft, & we were loathe to get out of... More

I stayed here on a Sunday night, for a business trip. Nice room, excellent amenities, and a really comfortable bed. The staff were all friendly and efficient. Room service dinner and breakfast top notch. I asked for a quiet room and got one.