This hotel has an ok location, although other hotels are better located. That's it. That's about the nicest thing I can say about this place. The air condition is very loud, though it switches itself off at midnight, allowing you to sleep then. However, it is so strong you will be dehydrate. The buffet breakfast consisted of rubbery cold bacon,... more

we stayed for three nights in this hotel in first week of may.We were pleased as soon we had the very first sight from our car,its in a great location and as soon as you enter the town u gotta see it. The guys at reception desk were smart and proffesional ,within minutes we were checked in and we were... more

Nice restaurant / lounge area, average room. Staff were friendly and helpful. more

I stayed here for five nights in January 2008. Location-wise it's nearby the Queenstown airport, and it's also fairly accessible to the main town, about a 15 minute walk uphill. The room was fairly clean, but the decor was dated, and the bath tub had a drainage problem. The quality of the front desk service varied depending on the staff... more

We were upgraded to a room with a king size bed and lake view. It was perfect for our stay in Queenstown for our 25th Wedding Anniversay. The bed was comfy, had a great view while eating our breakfast. Good undercover parking and easy access to our room. The staff were helpful when needed. The room had pleasant decor. Would... more

I expected a much better hotel than it actually turned out. The service was very ordinary and the front desk was actually unpleasant (most of them). On the bright side, the hotel was well located and very well appointed. But it was a typical business hotel in a tourist destination. The expectations of holiday makers are vastly different from those... more

Agree with most newest reviews... the hotel is nice from outside and the reception, but the rooms desperately need bringing up to date. They are clean and non-fussy but just dated and not what you expect from the outside. Nothing really to complain about - just didn't leave thinking it was that good. Just average in every respect. Parking was... more

This place looks good. Sadly, it disappointed! The rooms are not soundproof. We had a couple of tour buses staying on the same floor and we heard them all come in at night after a night out and then heard them ALL being woken the next morning. The lighting in the room was terrible. There was no where to sit... more

Enjoyed my stay at the copthorne, hotel lobby/reception area was very nice and staff were helpful and friendly. Room very hard to find! once found it, it was a large room with a great view of the lake, had all facilites you needed. Only dissapointing was that the decor looked a little old and worn, not what you would expect... more