Stayed here for 2 weeks for our skiing holiday with our 2 young kids. The hotel was easy to find located on Fernhill about 5 minute drive from central Queenstown. Check-in was very pleasant and we were upgraded to a Lakeview room for free. The room was spacious for a family of 4. The sauna and spa were very relaxing... more

Mecure resort is not located in the town center, it is 5 minutes drive from town and is located up at the hill so it has a great view overlooking the lake. Check-in is quite disappointed, we arrived at 2.30pm which was alreay pass the check-in time but was told our room was not ready, and no one offer us... more

My boyfriend and I stayed at Mercure Queenstown with 2 other mates on a 1 week snowboarding trip. The staff service has been superb and consistent - even upgrading our internet hot deal to Lakeview rooms!! Rooms were always tidy and bathrooms were immaculate. It was great being able to wake up to the beautiful views! Because of our tightly... more

The staff were welcoming on arrival. With a young child in tow we were additonally pleased to find all our requirements were as per requested. The hotel has recently been refurbished, not that this is a big issue as the view is incredible. After six days we were reluctant to leave and only have the highest praise for the friendly... more

Terrible stay. This was supposed to be our getaway stay in new zealand but mercure messed up our booking from the start. Booked a king room (got a double), booked breakfast as an extra (mercure website never processed payment for this so it wasnt included). The room was "refurbished" yet the old doors had been painted and the refurb had... more

We stayed here for two nights, got a good deal and was upgraded to a lakeview room which was amazing. The hotel was a little old but it had a great atmosphere AND DID I MENTION THE AMAZING VIEWS. Its not right in close to town but if you have a car its only like 3 minutes away. The spa... more

We got a super cheap deal in a very quiet time of the year, $146 in total for two nights. There were few people in the hotel and we were upgraded to a lake front view room, this was a very nice touch. The room was clean, we had two big beds which worked out well as my beloved had... more

Thankfully we were upgraded to a Lakeview room, and I must say that the views are hard to believe, extremely beatiful! However the corridors smelled a bit. The staff was nice and helpful, and dinner at the restaurant was OK more

I booked this hotel through Wotif, and it was an autumn special of $99 per night including breakfast. The hotel was much further out of town than I expected, although it probably is only a 15 minute walk into town, but when it's 4 degrees outside, it's hard to get motivated to walk that far. Fortunately for us we had... more