Mercure Resort Queenstown 3.5* (New Zealand) - Hotel Reviews

Address: Sainsbury Road 9197, Queenstown 50071, New Zealand

Region: New Zealand > South Island > Queenstown

Amenities:

Bar/Lounge Business Centre Fitness Centre Free Parking Restaurant Room Service Swimming Pool Wheelchair access

Hotel Style:

#10 Business Hotels in Queenstown

#28 Family Hotels in Queenstown

Price Range: £

Hotel Class:3.5 star (3.5*)

Official Description (provided by the hotel):: Mercure Resort Queenstown is located on a unique vantage point overlooking the Lake Wakatipu and the Remarkables Mountains. The hotel features 148 spacious rooms with either Lake or Garden views. Accommodation rooms feature broadband internet, coffee and tea making facilities ,in room safes. Facilities include an outdoor swimming pool, spa pool, sauna and gymnasium. Vista a la carte Restaurant, the Lounge Bar, three flexible conference rooms and a winter and summer sports storage room. Complimentary car parking. ... more less

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Also Known As:: Mercure Resort Queenstown Hotel; Mercure Resort Queenstown Hotel Queenstown; Mercure Hotel Queenstown; Mercure Queenstown

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495 reviews from our community

See which rooms travellers prefer - 71 traveller tips

GlwGirl2

Rotorua, New Zealand

Senior Reviewer

6 reviews

6 hotel reviews

Reviews in 6 cities

“Mercure Queenstown”

Reviewed 17 May 2013 NEW

Friendly helpful staff, bedroom very large and comfortable although ours was a good distance from the lift. Evening meals were good and service was excellent. Breakfast in the morning was easy and as we generally like a small b'fast this was perfect to see you offered the $10 version, tea/coffee/toast and spreads. Buffet was available for those who wanted that... More

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Phill S

Auckland Region, New Zealand

8 reviews

Reviews in 2 cities

2 helpful votes

“Mecure Resort Queenstown”

Reviewed 12 May 2013

My partner and I stayed here for 3 nights and found the hotel and its staff fantastic. The rooms were a touch dated, but clean, comfortable, very warm and WHAT A VIEW!!! I would stay here again for sure. It was a great stay.

See 6 more reviews by Phill S for Queenstown

Thank you for really outlining the wonderful benefits and great value of coming up the hill to the unique location of Mercure! We offer the genuine, picture postcard views people come from all over the world to see! Watch out for our great winter deals and see the Remarkables in all their snowy splendor. We do hope you visit again... More

Going_again07

Wanganui

Reviewer

3 reviews

3 hotel reviews

Reviews in 3 cities

“Comfortable and convenient”

Reviewed 5 May 2013

The Mercure Resort Queenstown had an excellent offer -- the room rate included breakfast (for two) for free. And an excellent breakfast it was with a great range of cereals and hot dishes to choose from. The dining room overlooking the lake was a great place to start the day. We also enjoyed dinner at the Mercure Resort Queenstown --... More

Was this review helpful? Yes

Thank you for your positive and honest assessment of our more "senior in age" hotel. Our new corridor carpet is being laid tomorrow - this is part of an ongoing refurbishment programme for the hotel. We are thrilled however that your dining experiences and hotel facilities were of great enjoyment for you and we hope to see you soon to... More

JWoody65

Dunedin, New Zealand

2 reviews

1 helpful vote

“Great for Families”

Stayed here on Friday night. Check in and out seamless and easy. Original room had a musty smell but we were moved to a more suitable room without any quibbles and very quickly. Staff at the lobby bar and at breakfast were wonderful with the children. We found the staff to be very accommodating and friendly. I will definitely be... More

Thank you for your fantastic endorsement of your recent stay with us. Especially heartening were your comments on our great ability to accommodate and welcome families. We look forward to welcoming you back soon!, Kind regards, Michelle Dent Mercure Queenstown More

chalk2

invercargill

Contributor

11 reviews

4 hotel reviews

Reviews in 5 cities

“Very relaxing”

Reviewed 4 May 2013

The Mercure is only a couple of minutes drive from the center of Queenstown it was slightly dated that is easily forgotten when you are greeted by such friendly staff not just the front desk but every staff member we came across always had a smile on their face and a friendly hello. The rooms were cleaned to a high... More

Many thanks for your very positive review - we are thrilled you enjoyed the friendly hotel staff, majestic views and our facilities. We do hope you return to us soon for more than one night on your next trip to Queenstown. Kind regards, Michelle Dent Mercure Queenstown More

A TripAdvisor Member

“A peaceful Mecure sojurn”

Reviewed 26 April 2013

The hotel is probably due for some redecoration but was a very pleasant plce to stay at. Great lake views from hotel rooms and the dining areas of the hotel. Friendly and helpful staff. Great spa pool and gym. Away fro the rush of the village and no parking problems. Good value for money.

We loved your description of your stay with us as we do offer the tranquil peaceful option for guests who value less busy crowds and a relaxing environment. We are undergoing an ongoing refurbishment programme and hope you will return to enjoy the interior design improvements to our hotel. Kind regards, Michelle Dent Mercure Queenstown More

Ward05

Te Awamutu, New Zealand

4 reviews

Reviews in 4 cities

“Short stay”

This is quite an old hotel but it was perfect for our short stay in Queenstown. We didn't mind the walk to the town centre but having the bus to the door was also a bonus. The staff were very friendly and helpful. We enjoyed our stay.

Many thanks for your positive review of your short stay with us - we are thrilled you enjoyed the short scenic walk to town along the Lake front. We hope to see you return soon. Kind regards, Michelle Dent Mercure Queenstown More

Baz791

Invercargill

1 review

“Timeout in Queenstown”

Staff were very obliging when TV picture was poor on a selected channel. Staff were very friendly and helpful at all tmes. Meals were of a high standard and ther were magnificent views from both Dining Rooms. The breakfast was awesome..

Many thanks for your lovely review - we are thrilled you enjoyed the friendly hotel staff, majestic views and our facilities. We hope you may enjoy our hotel on another stay in the Southern Lakes. Kind regards, Michelle Dent Mercure Queenstown More

superman432

“anniversary stay”

Reviewed 21 April 2013

we stayed at this hotel to celebrate our 50th anniversary .{ wedding} my daughter selected this hotel and we were pleased with the choice. the standout thing for us was the total friendliness of the staff. this makes every thing so much more comfortable

Thank you for your lovely positive review. We are especially pleased you really enjoyed your very special anniversary with us. We are heartened that our staff as always showed you a true hospitality spirit second to none. We look forward to welcoming you back to Mercure Queenstown in the future, Warm regards, Michelle Dent, Sales and Marketing Manager More

Kerby84

Brisbane, Australia

20 reviews

19 hotel reviews

Reviews in 18 cities

16 helpful votes

“You get what you pay for...”

Reviewed 18 April 2013

We stayed at the Mercure Resort for three nights. When booking the hotel we knew it wasn't right in the centre of Queenstown however we didn't quite realise how far it was. Too far to walk and a taxi was about NZD15.00 each way. If we had known that it wasn't walkable distance to town we wouldn't have booked. My... More

Thank you for your review. We are very proud of our location in that it offers visitors who are budget conscious wanting to experience the “picture postcard” Queenstown. We offer majestic views from every aspect of the hotel and in all its restaurants and bars and thus deliver on these promises for those who value these benefits. We also offer... More

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Mercure Resort Queenstown Hotel Reviews

Mercure Resort Queenstown

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