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All 63 Queenstown hotels »

Heartland Hotel Queenstown

3.5 of 5
27 Stanley St, Queenstown 9348, New Zealand
Hotel amenities
Ranked #42 of 63 hotels in Queenstown
3.5 of 5 stars 81 Reviews
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81 reviews from our community

What travellers say about this hotel
  • Great view(4)
  • Good value(4)
  • Friendly and helpful(3)
  • Room service(3)
Traveller rating
    14
    35
    24
    7
    1
Only show reviews for Family (11) | Couples (35) | Business (2)
Date Rating
ralphey
New Zealand
Senior Reviewer
7 reviews
4 helpful votes
4 of 5 stars Reviewed 27 January 2012
2
people found this review helpful

Clean and convenient with the added optional benefits of international level reception - loaned us some umbrellas. Room for the 4 of us was split level and we had to make up the 3rd bed from the sofa. Close enough to town that we could whip home to get something. Uphill though! Optional restaurant, but we ate in town. Would... More

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Tracy_and_Paul_NZ
Auckland, New Zealand
Contributor
11 reviews
14 helpful votes
4 of 5 stars Reviewed 8 January 2012
2
people found this review helpful

OK, it's basic but very good value and very clean. Great location close to the centre of town (uphill), good sized clean rooms and very friendly service. Very cheap for Queenstown considering the location. More

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vipgup
Bangalore, India
Reviewer
5 reviews
2 helpful votes
5 of 5 stars Reviewed 31 December 2011
1
person found this review helpful

This was the Best hotel room in New Zealand we stayed in . We stayed in the hotel for 3 nights and 4 days. A Perfect room for us - the honeymoon couples. And I am sure it will prove to be perfect room for anyone coming to Queenstown. Also it is situated very near to the downtown, so very... More

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CharuVyas
Pune, India
Senior Contributor
23 reviews
4 helpful votes
4 of 5 stars Reviewed 7 December 2011
1
person found this review helpful

We just stayed there for one night, but it was a nice experience, we reached there late in the night and staff was there to help us out in reservation of room and help us with our luggage to the room. Room was nice and spacious. Parking facility is also good. Overall very good experience. Rooms are also not too... More

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mandaland
Herts, UK
Top Contributor
56 reviews
30 helpful votes
3 of 5 stars Reviewed 6 December 2011

The rooms here were a good size and comfortable although the bathroom was little more than a plastic cubicle which was disappointing and although the room was serviced each day amenities were not replenished and the cups / glasses not washed. I stayed in a room overlooking the road and it was very noisy, even with the windows closed. Wifi... More

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Graeme Horsley, General Manager at Heartland Hotel Queenstown, responded to this review
9 December 2011

Hi Thank you for your comments. With regards to the internet our company has long been dissatisfied with our internet provider and as a result have developed our own system with very reasonable charges. Unfortunately we could not get out of our contracted obligations before 01 December 2011 which is obviously a date your stay included. The 24 hours usage... More

KHDG
Traveller
Contributor
18 reviews
3 helpful votes
4 of 5 stars Reviewed 29 October 2011

Centrally situated, well ish, with views of the lake in this beautiful setting, this hotel has clean rooms, of a good size, and is favourably priced versus its competitors in the area. My room was en suite, with balcony, large bed and yo couldn't ask for more for the price. More

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eastwesteire
Sydney, Australia
Reviewer
4 reviews
2 helpful votes
3 of 5 stars Reviewed 9 September 2011

Good location few mins walk from edge of town, friendly staff. Our room 428 was very 1960's apart from painting white over the wall paper and putting in an LCD and new bed nothing would have been done with the room since construction. the stairs exit from room was very confusing as no fire exit signs visible from stairs so... More

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Graeme Horsley, Manager at Heartland Hotel Queenstown, responded to this review
1 November 2011

Thank you for your comments after your recent stay. We have done just a little more to the rooms than stated - for example all new joinery to the windows including double glazing with hush glass to help combat exterior noise, all new drapes, carpets where required as well as the flatscreens and new beds. Unfortunately time did not allow... More

rajensha
malaysia
2 reviews
5 of 5 stars Reviewed 8 September 2011

This was the best hotel ever that I stayed in NZ. The service was superb. The room was so clean and nice. What else we could ask more! I will sure recommend this hotel to my frenz. More

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zoemaree
NSW, Australia
Senior Reviewer
10 reviews
6 helpful votes
4 of 5 stars Reviewed 16 August 2011

Stayed here in the dead of winter for 3 nights. Had a room in the main building facing the snow covered mountains. Great view! The motel lobby,bar and restaurant were all very modern whilst the rooms are slightly older but not lacking in anything by any means. The heating was fine and the hot chocolate sachets were a nice touch... More

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jHopoate
Auckland
Senior Contributor
24 reviews
4 helpful votes
4 of 5 stars Reviewed 7 August 2011

Stayed for just one night but would stay again, rooms were spacious and I had a balcony with a view of the city and the mountains. 5 mins walk to the city centre. Didn't use the spa or restaurant but this place looks like it has the lot. Not the most luxurious pace to stay in ZQN but good value... More

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Heartland Hotel Queenstown Also Known As

  • Scenic Circle a Line Hotel
  • Scenic Circle a Line Queenstown
Address: 27 Stanley St, Queenstown 9348, New Zealand

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Heartland Hotel Queenstown
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