Novotel was lovely, clean, and situated right on the lake. Very nice modern rooms, and as central Queenstown is small, an easy walk to everything. Staff was friendly and helpful and the concierge was extremely helpful in booking our tours. I really loved this hotel and would absolutely stay there again, especially since the location at the lakes edge was... more

perfect find- location was terrific, staff was top notch, rooms were chic and newly renovated, bathrooms were great, breakfast was expensive but good. Excellent value and 4 star luxury. we found no fault with this hotel, and loved QUEENSTOWN SO MUCH Michele Ahwahnee more

This was a very well-located hotel, right on the waterfront and perfect for walking around Queenstown, which is a small place anyway. The staff were very helpful and could book activities for you, at no extra charge. This also helped them as they got free activities for every number booked. The bar was quite pricey, but about usual for hotels.... more

Excellent room with very helpful ,friendly staff .Great position in Queenstown.Will certainly stay there again My only gripe(a small one) was the very poor choice of wine by the glass at the bar Surely in a wine growing area the hotel could promote the excellent local wines . more

We stayed here for 4 nights over the New Year. The hotel is situated on the lake front so everything is a 2 minute walk away. The staff were all friendly and the service was good. The restaurant was nice and served good food! ( well breakfast was good - we didn't have dinner there) Our room was lovely, we... more

Novotel Queenstown belongs to a rare species - its a good quality 3-4* hotel, ways above the average Novotel standard known in Europe. Room was freshly refurbished and of good size, location is excellent, rates very reasonable - nothing to complain about. more

Stayed here on two separate nights - Dec 22 and 25. I booked through the hotel's own website and chose the "no show/no refund" option which provided a good deal at something like NZ$150 per night - breakfast not included. The staff said the hotel had undergone a major remodelling which had just finished in early Dec 07. The hotel... more

Overall a very nice hotel. the hotel is located in the heart of Queenstown. We had a floor level room in front of the lake. Their was a door that opened out to the lake and a table and chairs outside for sitting on. We did not take advantage of the restaurant or bar, but that had more to do... more

Stayed at the Novotel Gradens whilst on a trip for our 25th wedding anniversary. We booked the room from the ACCOR website and received an excellent rate. The room had recently been refurbished. It was a good size with plenty of room for a couple. The bed was so comfortable. A balcony looked out onto the queenstown gardens. The hotel... more