The rooms were nicely updated; big tv's, nice bathroom, nice beds, nice decor. The outside was a different story though. The lobby, bar and restaurant have all been updated but the rest of the hotel looks like a 1960's hospital, excessivly long corridors, safety glass in the double swing doors, huge wooden stair case (no lift to the second story)... more

We arrived at the hotel only a few days after they had reopened the hotel, and while most travelers would be concerned about staying in a hotel so very new, we were glad to help them work out the (few) kinks we encountered. On the whole, the hotel is lovely! The lobby and dining areas are beautifully appointed, the rooms... more

Nice, modern hotel with hugely long corridors! The hotel has all facilities and is more or less at the centre of town, three minutes walk away. This is not a town I would particularly recommend, having personally watched half a dozen tourists get stopped and fined by the police in one afternoon. Milford Sound is even grubbier and more down... more

Very nicely located & i think one of the best in the area. Nice breakfast , lovely garden facing the lake But i think was bit expensive. more

It's really not difficult to understand why our first impression with this hotel wasn't particulary good. The hotel entrance and lobby made us feel like we were in the 1970-80's and the corridor / wallpaper have certainly seen better days. After walking approximately 70-80 metres down the corridor, we finally arrived at our room and we hesitantly opened the door... more

Pros: -Good location on water and close to town centre. Nice water view. -Nice clean refurbished stylish room -Confortable bed Cons: -overpriced (but I understand that most places in town are of a lower quality for a higher price) -Would have been good to be able to sit outside of room on deck or something -hotel outside of room was... more

We decided to stay at this hotel as we didn't want to continue driving to Queenstown or Invercargill from Milford Sound. This hotel seems to be popular among the tourists going to or from Milford Sound, as I saw a few buses full of tourists from Europe and Asia checking into the hotel later in the evening. I found the... more

We were supposed to stay for 2 nights. It was so bad, we only stayed for one and would have left immediately, but the town was booked and nothing else was available. The room reeked of cigarette smoke, although it was a no-smoking room. We called the front desk, but were informed the hotel was completely filled and we could... more

Stayed there as most other options were sold out and it came recommended by the ISITE people as the best place in town. It was NASTY! The rooms were smelly and did not seem too clean and the restaurant looked pretty worn out. Internet is payable by coins. The hotel logo and internet fooled us - it is much prettier... more