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Rydges Wollongong


112 Burelli Street, Wollongong 2500, Australia
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Reviews you can trust

60% Do not recommend
3.0 of 5 stars 23 reviews
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By trip type
All (23)
[ Date ] [ Rating ]
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5 of 5 stars
Nowra
6 Dec 2009 | Trip type: Family New

I travelled to this hotel on the weekend because it was our wedding anniversary on the Saturday and Sunday we where meeting friends at Jamberoo for the day. We arrived at Rydges at around 3pm and where greeted at front desk by a lovely lady who was very friendly and informative. Our room was a family room with king bed... more

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5 of 5 stars
Sydney
2 Nov 2009 | Trip type: Couples

My partner and I attended a wedding in Wollongong in September and chose to stay at Rydges Wollongong. From the moment I phoned to make the reservation, to check out, I have nothing but praise for the staff and the hotel. What a difference helpful staff make! We arrived and were greeted by a lovely smile at reception, I think... more

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2 of 5 stars
Sydney
6 Oct 2009 | Trip type: Couples

Lovely room in terms of the decor and cleanliness (I got one of the refurbished rooms) but got a corner room which was a little squashy. The service destroyed my experience here and actually left early. I was misquoted over the phone, even though I called to confirm twice, nobody picked it up. On the day I was due to... more

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4 of 5 stars
canberra
11 Sep 2009 | Trip type: Business, Solo travel
1/1 found this review helpful

Booked as mystery hotel through last minute for $100. Was pleasantly surprised with the room 407 which even had views of the ocean . Had dinner and breakfast in restaurant and the food was superb.The calamari entree and lamb shanks main (only $20) was one of the best I have had in any restaurant. I ordered a bottle of red... more

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1 of 5 stars
Forestville
10 Jul 2009 | Trip type: Family
1/2 found this review helpful

I haven't even stayed at Rydges Wollongong but have been informed I will be charged for one night as I had to cancel within 24 hours due to my son's football game being called off at the last minute due to bad weather. Tiffany at the hotel refused to make any attempt to see if the room could be sold... more

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4 of 5 stars
Australia
14 Jun 2009 | Trip type: Business, Couples
1/1 found this review helpful

My wife and I only stayed one night. this was on a Friday night, we didn't attempt to park in the hotels security carpark as we had a 4x4 vehicle and had read comment by someone else with 4x4 vehicle who couldn't fit in due to height restrictions, so we parked across the road, no problem as there were heaps... more

Management response from
Jason Buckton, General Manager

Dear ccsclean, Thank you for taking the time to comment on your recent stay. I'm very pleased to see that you rated my staff very polite, helpful and efficient. Notibly your check in speed is fantastic news. We will be reviewing our breakfast buffet for over the next few weeks and look forward to welcoming you back in the future....

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3 of 5 stars
Newark, Notts
30 Apr 2009 | Trip type: Couples

After reading some of these reviews, after we`d booked, I was pleasantly surprised to find a clean and modern room. Yes there was traffic noise but it didn`t keep us awake as it tailed off at night. Location was excellent for us as we had arrived by train. (2 mins walk) and all we wanted e.g. Mall. restaurants and seafront... more

Management response from
Jason Buckton, General Manager

Dear SheilaNewark_Notts, Thank you for your comments. I will be passing these onto my team and I am sure that they will be very happy to hear your feedback. Kind Regards Jason Buckton General Manager

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2 of 5 stars
Victoria
14 Apr 2009 | Trip type: Couples

We purchased some reasonably priced vouchers when Rydges were having a sale and decided to spend Easter in Wollongong. We arrived at the hotel and was presently surprised by the entrance and foyer. The receptionist was very pleasant. We were unable to park our 4WD in the undercover parking as it was too high - be warned - so our... more

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4 of 5 stars
Sydney
14 Apr 2009 | Trip type: Couples

We stayed in this hotel over the weekend and did'nt come across these reviews until after we had left. Thats lucky as we could have been given a real bum stear. The hotel is fine, sure it's a little old and sure, it's not in the best part of town. But the staff were fantastic and the room and the... more

Management response from
Jason Buckton, Manager

Dear Roger27, It was a pleasure to have you as our guest. Please let us know when you are next in Wollongong, so we can once again assist with your accommodation. Kind Regards Jason Buckton General Manager

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1 of 5 stars
Perth WA
18 Mar 2009 | Trip type: Family
1/1 found this review helpful

I thought staying at the Rydges you would expect a certain standard.....well obviously not. Our room was not clean and was very old and tired. The staff were very nice but that wasn't enough for me. There were cigarette butts on our balcony and it was covered in dirt. There were hairs all over the bathroom floor and it was... more

Management response from
Jason Buckton, Manager

Dear bekstaboo Thank you for your feedback. I sincerely apologise for the inconvenience caused to you during your stay. The responsible staff member has been spoken to regarding this matter, to ensure this does not occur in the future. Once again, thanks for your feedback and insight. Kind Regards Jason Buckton General Manager

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Rydges Wollongong Address

112 Burelli Street, Wollongong 2500, Australia
Wollongong Speciality Lodging Rydges Wollongong
3.0/5.0
23