We booked direct with Outrigger a few months before our stay and got a very good rate in the better tower with full bfast included. Check-in is exceptionally slow, there is no excuse to have a line stretching outside the door, that looks after check-in,check-out, enquiries,,,etc etc Our room wasnt ready when we checked in which was at 1pm, we... more

What an absoulute joke Outrigger resort is. For the price we paid it was not worth it at all. Check in was late and unorganised. Room was clean but air con was not working. Staff looked stressed and unhappy. Recked of alcohol and quite rude. A serious do not go zone. more

Not recommended. On arrival the check-in was slow and incompetent. We booked only on condition that the room had ocean views and were told all rooms have ocean views. The room actually had only a view of the noisy pool and the shops. After complaining and being told no other rooms were available and generally treated as though we were... more

We had stayed there a few years ago and were unaware that the 2 new Reflections Towers at Coolangatta have now virtually blocked out the good Ocean views. But it is close to the Tweed shopping centre and harbour and the Griffith St shops which are all improving. The beach front shops and restaurants at Coolangatta on Marine Pde are... more

Outrigger Twin Towns Resort has 2 towers. We were in the Harbour Tower. The other is the Ocean Tower. But much of the view of the ocean is now blocked by new high rise in neighbouring Coolangatta. Room 533 was a 2 bedroom apartment with full cooking facilities, including oven. The kitchen also had a full size fridge and a... more

I have just returned from a short break and chose to stay at the Outrigger Hotel in Coolangatta. The location is very good - just one street away from the beach. It is very close to restaurants in the main part of Coolangattaand is within the Twin Towns complex so there is also a lot of choice there. Whilst I... more

We 've booked the hotel which is one of the package offered by the airline website. We stayed three nights there in two Queen bed hotel room with balcony. The room is clean and the view is okay due to the two new apartment blocks in the front. Although you can still see a bit of the Kirra beach which... more

This was my 8th stay at this hotel, and the worst. The 3 bedroom apartment was dirty. The guests before, had written their name in the 3rd bedroom window ledge and it was still there, the second bathroom had "clean me "on the fly screen which was still there, we had NO tea towels in the kitchen, when we tried... more

Lovely resort attached to the Twin Towns Services Club. Stayed in a 2 bedroom apartment. Two levels from the top floor. Staff friendly and helpful. Great touch having fans aswell as airconditioning. only cleaned once a week, but given a quik flick through half stay. The pool was great, not so much the spa. ALthough you do have to walk... more