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Coolangatta

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Mantra Coolangatta


88 Marine Parade | (formerly Outrigger), Coolangatta 4225, Australia
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Reviews you can trust

67% Recommend
3.5 of 5 stars 28 reviews
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3 of 5 stars
Perth
8 Dec 2009 | Trip type: Family

This is supposed to be a 4 star apartment, but the furniture in our 3 bedroom apartment was mismatched, and looked like it belonged in a beach house. All the rooms are small as is the balcony, which made it quite crowded with 6 people. . Apparantly some apartments are better than others, depending on whether the owner has renovated... more

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5 of 5 stars
Melbourne
7 Nov 2009 | Trip type: Solo travel

I had a lovely two-week stay - needed some "me-time". I thoroughly enjoyed all the facilities on offer including the lovely pool, the spa, sauna and gym. I went for many long walks on the beautiful beach - that is when I wasn't enjoying the spectacular view from my very private balcony. The room was very clean and all the... more

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2 of 5 stars
Christchurch, New Zealdn
16 Oct 2009 | Trip type: Couples
2
people found this review helpful

After our stay at this hotel, we wrote this letter of complaint to send to them: Recently we came and stayed at the Coolangatta branch of the Mantra hotels for 8 days, during which we did the regular holiday activities that one would do whilst in the gold coast. This trip was planned as part of an engagement celebration and... more

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5 of 5 stars
Melbourne
21 Sep 2009 | Trip type: Couples
1
person found this review helpful

First time in Coolangatta so we were quite nervous about just how good the hotel would be - having been lured by false advertising before. Much to our delight it was absolutely perfect! Beautiful views, fantastic room & balcony, full amenities, courteous & helpful staff & an unexpected nice touch with lovely bathing products. The only negative experience we had... more

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3 of 5 stars
Brisbane
20 Aug 2009 | Trip type: Family
1
person found this review helpful

Nice Hotel great spot close to everything. Hotel room was also goo although at night you had to have doors closed as there was too much noise for a young family even though we were on the 11th Floor. Beware!!!!! they charged us $25 extra for picking up the used towels and vacuming the floor and mangement did not really... more

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5 of 5 stars
Sydney
16 Aug 2009 | Trip type: Family
1
person found this review helpful

Very friendly staff, jaw-dropping, unbelievable view - great access to a beautiful beach, very nice two bedroom apartment, building could do with a 3rd lift during peak times, great access to excellent eateries nearby, wonderful beach walks. We've stayed there many times over 6 years and have never had a problem. Overall excellent value for money and really close to... more

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2 of 5 stars
Perth, WA
22 Jul 2009 | Trip type: Family
1
person found this review helpful

Carpets were stained, TV reception was terrible, sofas had stains and tears in them. Inside of windows looked like a toddler had been at them with dirty hands and hadn't been cleaned since. We had a two bedroom apartment on the 12th floor (1201) on a corner of the building and high winds for the first two nights. The wind... more

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2 of 5 stars
melbourne
14 Jul 2009 | Trip type: Family
1
person found this review helpful

Coolangatta is still the best place to stay on the Gold Coast, just maybe stay in another aprtment. We had a 3 Bedroom self contained apartment, it was a side apartment, which meant we had a very small balcony, with three chairs for an apartment that sleeps 6 people, so no breakfast on the balcony. The 2 single beds were... more

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1 of 5 stars
Brisbane
11 Jun 2009 | Trip type: Couples
1
person found this review helpful

if your going to the beutiful coolongatta then don't stay at the Mantra. the staff were rude, the room was small, dirty with no room service unless you stay for 8 days or more, and the view from our room was ordinary. i do sugest going to coolongatta but stay somewere that is worth the money. I have been around... more

Management response from
Scott Smith, Reservations Manager

Your comments are vital to us in order to monitor our service to you. We pride ourselves on the volume of positive feedback reflecting our product and high levels of service. It is certainly unfortunate to hear of your disappointment with our service and we offer our sincere apologies. As you can imagine, this is of great concern to us...

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5 of 5 stars
Osaka
22 May 2009 | Trip type: Couples

We stayed at the Mantra again & this time was for a whole week in a 2bedroom on 10th floor! The appartment was clean & Comfy! The view fantastic & weather lovely! Customer Service from all staff 100% We went to Draculas on the Gold-coast for my daughters 21st birthday & it was Great! The Spa & sauna is great... more

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Mantra Coolangatta Also Known As

  • Mantra Hotel Coolangatta
  • Coolangatta Mantra Hotel
Address: 88 Marine Parade | (formerly Outrigger), Coolangatta 4225, Australia