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Coral Cay Resort

16-18 Nebo Rd, Mackay, Queensland 4740, Australia
Hotel amenities
Coral Cay Resort
Ranked #4 of 28 hotels in Mackay
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49 reviews from our community

    Trip type
Traveller rating
    16
    17
    11
    2
    3
Date Rating
Brisbane, Australia
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed 23 April 2013

Stayed in room 226, a three bedroom apartment. This had 2 queen size beds plus two singles. Two bathrooms. Air conditioned, rooms spacious, Room on ground floor at back of hotel so was quiet, no road noise.

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Brisbane
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 15 April 2013 via mobile

I have been staying here going on 4 years and after now having to stay in other motels in regional towns it has really emphasised how good this motel is. It is always clean, modern, well equipped (it has real milk, all of the bathroom necessities including shaving cream). The menu is very good. The gym and sauna are handy... More

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Manager C, Manager at Coral Cay Resort, responded to this review
22 April 2013

Thank you for your positive feedback, we truly appreciate the time you taken to review our property. We have a small but dedicated team of housekeepers, front of house and kitchen staff looking after our guests. It is very rewarding to hear that they are continually providing great service to you. In an effort to maintain our facilities we have... More

Moranbah, Australia
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 5 April 2013 via mobile

Positives When booking advised reception that we would be arriving at 11 check in was 2pm but they were happy with our early arrival booked a family room which had two beds in the lounge area and double bed in room very clean nice decor tv in both rooms has a nice pool area has a table and chairs outside... More

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See 6 more reviews by 1600088Terry for Mackay
Manager C, Manager at Coral Cay Resort, responded to this review
22 April 2013

Thank you for taking the time to provide your feedback on your recent stay at the Coral Cay Resort. We are delighted to hear that you were happy with our rooms and facilities. As mentioned our non-smoking policy does not allow smoking in suites, balconies, swimming pool, restaurant, bar and common areas. This is somewhat influenced by Australian Law as... More

Rockhampton, Australia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 19 February 2013

We stayed at this hotel February 18th and it was fantastic, staff were extremely friendly and accommodating. We booked late and the receptionist was happy for me to look at the room before we booked. We were originally booked in a room without a bath tub and when I asked the receptionist if there was a room with a bath... More

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See 2 more reviews by Ashlee E for Mackay
Whaley Bridge, United Kingdom
Senior Contributor
33 reviews 33 reviews
33 hotel reviews
Reviews in 33 cities Reviews in 33 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 17 February 2013

We were just looking for a stopover and expectations were not very high but the room was great, bed comfy, clean and we had no complaints. There was no noise and we enjoyed a good nights' sleep. Reception was very friendly and professional and I would be happy to stay here again.

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Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 14 February 2013 via mobile

Stayed a week for business trip to Mackay. Lots of mine workers arround but surprisingly quite. Room was o.k. clean neat but nothing special. The place had a very hospital drab feeling about it. Everyone was polite and helpful but just didnt feel welcoming. The place lacked warmth or life.

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See 6 more reviews by fatsurfer for Mackay
Brisbane, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 19 January 2013

The room was clean, neat & tidy. Reception staff were helpful and dinner in the restaurant was really nice. Close to everything, no complaints here. Would definately stay again next time that im in Mackay.

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Emerald
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 11 January 2013

We stayed at Coral Cay for 2 nights in a 3 bedroom apartment which had just been repainted. The rooms were large and beds very comfortable. There was myself, my best friend and our 2 teenage daughters staying, we had heaps of room. There was a fully self contained kitchen and large lounge, also and outdoor area with 6 chairs... More

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See 2 more reviews by Rosemarie K for Mackay
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 January 2013 via mobile

For a family of 5 we booked the double story self contained unit for $230/night. I took a glass from the fridge that was wrapped in protective paper to find a lipstick mark on the glass. Air conditioners upstairs didn't work, the asst manager came and looked and confirmed they were not working and as there are no fans or... More

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Brisbane, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 of 5 stars Reviewed 31 December 2012 via mobile

The good - clean rooms and toilet. Smoking free zones. Air conditioning works well. Clean sheets and towels. Stocked minibar. Good location on Nebo road. Pleasant and accommodating reception personnel. The bad - too expensive for mediocre rooms and services. Poor design for swimming pool. No wireless Internet available. Expensive restaurant fare. Uncomfortable chairs and poor lighting design.

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Additional Information about Coral Cay Resort

Address: 16-18 Nebo Rd, Mackay, Queensland 4740, Australia
Region: Australia > Queensland > Mackay
Amenities:
Free Parking Restaurant Swimming Pool
Hotel Style:
Ranked #4 of 28 hotels in Mackay

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