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Comfort Resort Blue Pacific

3.0 of 5
26 Bourke Street | Blacks Beach, Mackay, Queensland 4740, Australia
Hotel amenities
Comfort Resort Blue Pacific
Ranked #24 of 28 hotels in Mackay
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15 reviews from our community

    Trip type
Traveller rating
    3
    1
    4
    5
    2
Date Rating
Wellington, NZ
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 25 March 2013

This place is truly awesome!! I stayed with my partner and it was so quiet. We were there for a concert and there were other people staying there for the same event; however, it didn't make the resort loud. I room was nice and big for a studio and the kitchen was great and everything we needed. The two pools... More

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4740, Owner at Comfort Resort Blue Pacific, responded to this review
27 March 2013

Thank you for your review. We are pleased you enjoyed your stay so much and look forward to welcoming you back soon. More

Australia
Top Contributor
53 reviews 53 reviews
50 hotel reviews
Reviews in 46 cities Reviews in 46 cities
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed 11 March 2013

Booked this "resort" at $270/night for a three star room. Not serviced. Is close to the beach. No meals available. Games room underneath the carport. Staff not very friendly. All in all an expensive, basic, no frills stay. Very disappointing.

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See 2 more reviews by AussieRoamers for Mackay
4740, Owner at Comfort Resort Blue Pacific, responded to this review
27 March 2013

Thank you for your review. It is unfortunate that you felt this way. The rate paid was an overnight rate in a 4 star AAA rated 2 bedroom unit, so we are unsure of what you mean by not servicing the room. The industry norm for these units is a service every 7 days, and as can be seen by... More

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Noosaville, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 February 2013

Boy, this place was pricey for what it offered. No complaints about the room, but the pools were not inviting and the place feels rather dated and low in vibe. The beach access was great and it's the sort of beach you can take a cricket bat to and play cricket in the late afternoon. Overall, if I'd paid less... More

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4740, Manager at Comfort Resort Blue Pacific, responded to this review
9 February 2013

Thank you for your review. We are rated independently by AAA as a 4 star rated Self-Catering property, but would agree with you that in our opinion we are a 3.5 star property. The photo's supplied for viewing show the resort as it is and therefor we are a little surprised by the comments on the pool and grounds, as... More

Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 16 September 2012 via mobile

My wife and I stayed for a month, and for the money we paid (over $900 per week) you would think that the unit would be cleaned entirely, at least once a week, not only a linen change. And absolutely no idea how they can call it a resort. Unit however was clean but a daily service, seriously move out... More

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4740, General Manager at Comfort Resort Blue Pacific, responded to this review
17 September 2012

Thank you for your review. It is unfortunate that you felt this way, given that you decided to stay on for a month. When your company booked and paid, they decided to take the non-serviced weekly rate with only a linen change a week. We make this quite clear when booking. We do thank you for the acknowledgement that the... More

Shelly Beach, Australia
Top Contributor
58 reviews 58 reviews
15 hotel reviews
Reviews in 29 cities Reviews in 29 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 7 July 2012

Our villa was clean and comfortable but dark gloomy and in need of a revamp. It actually had a really big nice bathroom in contrast to the standard of the rest of the furnishings. They have two pools and the beach is at the end of the complex. There is a small shopping complex in walking distance with a good... More

Was this review helpful? Yes 3
Gold Coast
Contributor
17 reviews 17 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 21 February 2012

I ended up staying at the Comfort Resort because there was very little choice of accommodation available on this trip to Mackay. The resort is set in very nice gardens, and, at the end of the drive way is a lovely grassed area and the beach. Beautiful for walks or picnics. The resort itself is a bit old and the... More

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See 2 more reviews by GLBGC for Mackay
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 7 February 2012 via mobile

Mackays accommodation in general is expensive so we did no expect much. This resort was disappointing only because the rooms had a distinct smell of animals which could have been due to damp or actual animals that had previously been within the apartment. This is something that would be easy to resolve with some room deodorizers and air freshener and... More

Was this review helpful? Yes 1
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 17 December 2011 via mobile

After reading the other reviews, I was terrified of what we had already booked and paid for. However, we thought it was a lovely typical North Qld resort. Yes the acommodation is outdated, but it met our needs entirely as a family of four. We stayed in a two bed with small balcony next to the pool. The beach is... More

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Brisbane, Australia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 27 June 2011

I travel once a month and stay in lot of hotels...This is NOT 4 star. The Novotel or Holiday Inn is a 4 Star, this is lucky to be a 3 star. The rooms are dated- except new bed spread and a flat screen TV, but everything else is dated. There was no room service ( as advertised) and the... More

Was this review helpful? Yes 2
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 20 May 2011 via mobile

The location is great and the rooms have a full size fridge, washing machine and dryer however, for the price they should be cleaned daily. You even need to buy your own toilet paper.

Was this review helpful? Yes 2
 
 
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Additional Information about Comfort Resort Blue Pacific

Address: 26 Bourke Street | Blacks Beach, Mackay, Queensland 4740, Australia
Region: Australia > Queensland > Mackay
Amenities:
Beach Business Centre Restaurant Swimming Pool
Hotel Style:
Ranked #24 of 28 hotels in Mackay
Price Range: ££
Hotel Class:3 star (3*)
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Comfort Resort Blue Pacific
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