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All 42 Toowoomba hotels

BEST WESTERN PLUS Ambassador on Ruthven Motor Inn

3.5 of 5
200 Ruthven Street | cnr Ruthven & Robinson Streets, Toowoomba, Queensland 4350, Australia
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BEST WESTERN PLUS Ambassador on Ruthven Motor Inn
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88%
Ranked #7 of 42 hotels in Toowoomba
Most recent review
4 of 5 stars Reviewed 20 May 2013
Brissy2 Brisbane
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18 reviews from our community

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    11
    5
    1
    1
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Brisbane
Top Contributor
126 reviews 126 reviews
47 hotel reviews
Reviews in 60 cities Reviews in 60 cities
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 20 May 2013

Located the Ambassador on Ruthven Motor Inn quite easily. The car park and Reception is via Robinson Street (they have a big sign indicating this). Upon checking in, we received friendly and helpful service. Parked our car under the covered parking which was right outside our room - very handy. The rooms are ground level and ours looked to be... More

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Penny E, Owner at BEST WESTERN PLUS Ambassador on Ruthven Motor Inn, responded to this review
29 May 2013

Dear Brissy2 Thank you so much for your favourable comments. Certainly lovely when guests take the time to give us their feedback. Yes the Free Internet Voucher is proving very popular not only with our regular corporate clients but also those wishing to keep in contact during leisure trips. Thank you for allerting us re: fridge & leak at base... More

Australia
Top Contributor
50 reviews 50 reviews
20 hotel reviews
Reviews in 26 cities Reviews in 26 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 18 May 2013

Excellent motel with totally renovated, stylish rooms. Flat screen tv, Foxtel channels, free wifi, a must for any decent hotel/motel nowadays (how can some managers not get this??), air conditioning, iron, free parking in front of your room, all you need when you're away for work. I had a room at the back and could hear road noise, but it... More

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Penny E, Owner at BEST WESTERN PLUS Ambassador on Ruthven Motor Inn, responded to this review
29 May 2013

Dear Pipmas We appreciate your feedback and like all guests to know that we do take your comments on board. We're so pleased you had a comfortable stay. Surprisingly enough we have many guests request our rooms & suits at the front of the building. We have made every effort to sound proof the rooms the best we can but... More

Paradise Point, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 29 April 2013

I was travelling with two of my mates on a motorbike tour for a few days. We were all very impressed with this Best Western. Its well located, easy to find and has been renovated to a very good standard. The rooms and bathrooms are of a good size and well appointed. The check in/out is handled efficiently and very... More

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Penny E, Owner at BEST WESTERN PLUS Ambassador on Ruthven Motor Inn, responded to this review
1 May 2013

Wow! Thank you '802RichardT' It truly makes it all worthwhile when we receive such favourable feedback as yours. I will be sure to make mention not only to our reception staff but to our entire team. Thank you once again for taking the time to write your comments. We hope to see you and your mates sometime soon when passing... More

Brisbane
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 21 April 2013

I stayed here for a couple of nights on business and it was a very comfortable stay. Room must have been recently renovated, as it was very new inside. Very friendly staff and free wi-fi was great too (available in the room and in the restaurant and fast enough to play streaming video). More motels and hotels should do this.... More

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Penny E, Owner at BEST WESTERN PLUS Ambassador on Ruthven Motor Inn, responded to this review
1 May 2013

Hello 'Happy_trav7' We really appreciate when guests notice the major improvements/renovations at our property but more importantly we love it when they take the time to comment as well. Thank you. Yes the FREE WiFi voucher has proven very positive for our guests. We are looking to include a new 3 Course Corporate Special @ our restaurant SEASONS on Ruthven... More

Bundaberg Aust
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 April 2013

I recently stayed at this motel which has undergone extensive re-furbishment and I might add, very successfully. The room I had was very well appointed with all necessary needs. I was impresssed with the staff on checking in and out. I particularly enjoyed the meal I had at the restaurant that night. I highly recommend you try the tapas which... More

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Penny E, Owner at BEST WESTERN PLUS Ambassador on Ruthven Motor Inn, responded to this review
18 April 2013

Dear 'DavidO' Thank you for taking the time to write such wonderful comments. Since having undergone extensive refurbishing we pride ourself on offering well appointed rooms with luxurious decor at competitive prices. We love that the restaurant has a great atmosphere and elegance too. Yes every Friday night from 5pm we offer a Tapas Sampler Plate - six handcrafted Tapas... More

Caloundra, Australia
Contributor
19 reviews 19 reviews
17 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 30 March 2013 via mobile

We were surprised when we walked in the decor is luxurious with satin bedcovers and opulent bedside lamps, the colours of white and black scream rich and sexy. The room was large with a lovely little courtyard. The bathroom is large and well appointed. The microwave is an added bonus. Undercover parking at the front door is also appreciated. Glad... More

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Penny E, Owner at BEST WESTERN PLUS Ambassador on Ruthven Motor Inn, responded to this review
31 March 2013

Hi 'Nedkelli68' We sincerely appreciate you taking the time to share such wonderful comments. We are extremely proud of what we have achieved with our recent renovations & refurbishment. The optical illusion created by the bedside lamps is definitely eye catching. Very pleased you chose to stay with us & we'll certainly look forward to welcoming you back in the... More

1 review
5 of 5 stars Reviewed 29 December 2012

This hotel offers excellent rooms for an unbelievable price. The private courtyard was a welcome surprise. The room itself was large and well appointed. The rooms are also well kept and very clean. The restaurant had a great atmosphere and the food was once again excellent. Most of the menu was also free range which is a choice not often... More

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Penny E, Owner at BEST WESTERN PLUS Ambassador on Ruthven Motor Inn, responded to this review
1 January 2013

Dear 'Salddo' Wow! You certainly know how to make our day. Thank you so much for recognising the hard efforts of our team. I will be sure to pass on your comments to them. We're so pleased you enjoyed the new menu @ SEASONS offering locally grown produce and many organic ingredients too. We strive to ensure each guests' stay... More

Maroochydore
1 review
3 of 5 stars Reviewed 29 October 2012

The room was clean and fresh as it has recently been refurbished. Unfortunately the bins hadn't been emptied from the previous guest which makes me wonder how clean the rest of it was. The walls must be thin as I could hear a lot of conversation from the room next door and they weren't talking loudly. Overall I thought this... More

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Penny E, Owner at BEST WESTERN PLUS Ambassador on Ruthven Motor Inn, responded to this review
1 January 2013

Dear Julie, We thank you for your feedback and apologise that you were disappointed with your stay. We take pride in everything we do at our property and I can assure you your comments have been noted and staff have been addressed. We offer special Best Western rates & "hot deals" online and direct all year round, except during peak... More

Hervey Bay, Australia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 15 October 2012

My husband and I stayed two nights at this motel. True the room has been refurbished and the first impression was nice however the bed was very uncomfortable to sleep on. It was very hard and difficult to get comfortable on. The second night we put two quilts on top to try and make it softer. The continental buffet breakfast... More

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Penny E, Owner at BEST WESTERN PLUS Ambassador on Ruthven Motor Inn, responded to this review
23 October 2012

Dear Stacey B, Thank you for your feedback. I apologise that we did not live up to your expectations. I am very concerned that you found the bed hard. All our beds are 5 STAR premium quality pillow top ensembles. We receive nothing but compliments about our beds & pillows. If only we'd been alerted after your first nights stay.... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 22 September 2012

we stayed in for one night, I booked king bath room with free breakfast buffet. First impression was nice, friendly receptionist. The room is very clean with beautiful finish. We love the bed, was very comfortable with good quality of pillows. The bathroom is very clean. The only thing that a bit disappointed that the liquid shower gel was empty... More

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Penny E, Owner at BEST WESTERN PLUS Ambassador on Ruthven Motor Inn, responded to this review
2 October 2012

Dear Vinahiggs, Thank you for giving us your feedback regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests... More

 
 
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Additional Information about BEST WESTERN PLUS Ambassador on Ruthven Motor Inn

Address: 200 Ruthven Street | cnr Ruthven & Robinson Streets, Toowoomba, Queensland 4350, Australia
Region: Australia > Queensland > Toowoomba
Amenities:
Bar/Lounge Free High-Speed Internet Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 42 hotels in Toowoomba
Price Range: ££
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
The Best Western PLUS Ambassador on Ruthven Motor Inn is located on the corner of tree lined streets and is the perfect option for business or leisure accommodation in Toowoomba. The property boasts a convenient location close to the Empire Theatre, Cobb & Co. Museum, beautiful Queens Park, St Vincent's Hospital & St Andrews Hospital.Best Western Ambassador on Ruthven Motor Inn has 34 newly refurbished rooms to cater for large groups, families, couples, singles or corporate travellers. The motel offers clean, comfortable and non-smoking rooms and spa suites with king-size beds, Austar cable TV and high speed internet and 24 hour check in. Enjoy dining at 'SEASONS on Ruthven', our licensed on-site restaurant and wine bar, and relax by the outdoor swimming pool. With a reputation for its excellent cuisine, SEASONS ON Ruthven Restaurant & Wine Bar is the ideal venue for all occasions from business breakfasts, dinners and conferences to the romantic dinner for two. Open for dinner Monday to Saturday from 6.00pm until late the SEASONS ON Ruthven Restaurant & Wine Bar offers a relaxing "a la carte" dining experience with an extensive menu. SEASONS is also open for breakfast 7 Days Mon-Fri from 6.30am - 9.30am & Sat-Sun 7.30am - 10.30am. Don't want to leave the comfort of your room? No problem...in-room service is also provided - simply ask at reception for details. ... more   less 
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