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Burke And Wills


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555 Ruthven Street | (formerly Mercure), Toowoomba 4358, Australia

Traveller Reviews

60% Do not recommend
3.0 of 5 stars 5 reviews
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All (5)
Friends getaway (0)
[ Date ] [ Rating ]
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1 of 5 stars
Gold Coast
28 Jan 2009 | Trip type: Business, Solo travel

In January, I stayed for 2 nights at this hotel and it was very disappointing. The hotel claims to be one of the best in Toowoomba - a huge exageration. I arrived late only to find I had to park on the street as the small carpark was full. I was greeted at the entrance by a smoking area ,... more

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1 of 5 stars
Brisbane
23 Oct 2008 | Trip type: Business

The Burke & Wills is a very long way from a 4 Star establishment. Our room was the most expensive " Spa Room " ( with the current water restrictions you are asked not to waste water by using the spa you have just paid extra to have !!)With the views of neighboring rusting roof tops and crumbling fixtures and... more

A favourite
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5 of 5 stars
The World
16 Apr 2008 | Trip type: Business, Family

The Burke and Wills is one of my favourite hotels in Australia. I have stayed there several time and the rooms are always spotlessly clean. The decor is classy and welcoming, and the bed is awesome - big and comfy. We ordered room service and it was prompt and tasty. It is right in the centre of town, close to... more

as ver nice
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3 of 5 stars
ethansmum
2 Jan 2008 | Trip type: Family

We have stayed at the Mercure in Toowoomba a few times over th last 6 years. For price and location, I think its great. I do agree with previous review, that staff in resturant could be more foused and food prompt...however still exceptable!!. Rooms clean, walk to mall and so cheap..We will go back and recommend it to others, including... more

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2 of 5 stars
brisbane
26 Feb 2007 | Trip type: Business, Couples
3/5 found this review helpful

We were advised by a local that this was the best hotel in town. I'd really hate to see the worst. Upon arrival, we were advised that the smoking room booked was not possible as the property was now fully non-smoking. (no mention on their website!) We were therefore forced to leave the building to smoke outside and Toowomba is... more

Management response from
QHBW, Manager

We have not had smoking rooms available since july 2004, much to the majority of our guests delight. I realise its sometimes cold outside in Toowommba but not in February as you claim it was. We will always champion our guests right to sleep without the annoyance of another guests unsociable habits.

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Burke And Wills Address

555 Ruthven Street | (formerly Mercure), Toowoomba 4358, Australia
Toowoomba hotels Burke And Wills
3.0/5.0
5