My wife and I stayed there on a holiday around tasmania, rooms are basic but clean and the staff are friendly and the restaurant is lovely. the room are a little old but the bed is comfy which is the main thing, the heating is good , that is very imporant in tasmania. would stay there again, what you see,... more

We stayed at this hotel for our last part of our Tasmania holiday before boarding the Spirit of Tasmania the following day. We booked a room which caters for 2 adults and 2 children. It had one queen size bed, a single bed and a trundle was made for us, upon arrival, as I requested at time of booking. The... more

Along with some of the other reviews I would agree that air conditioning would make their rooms far more comfortable during the summer months. We tried the portable cooler, but it was too loud while we were sleeping, and with the window open there was some road noise. The rooms are fairly standard. Some of the furnishings were scratched or... more

we stayed for 2 nights,and I smoked outside downstairs. I get home and find a $250 charge on my credit card, when I rang they advised me that it was because I smoked in a non smoking room, apparently there was ash and butts and even a burn hole in the carpet, quite interesting when I didnt smoke in the... more

I satyed for one night. The check in was ok, could have been better, no direction given as to how to find my room, or information about dinning. The room was clean and neat (as you would expect), but it was very stuffy. There was no air conditioning, so a portable machine is provided, along with a free standing fan,... more

The service from Room service was terrible, I asked for a bottle opener and an hour later I went and asked the front desk for one, Room service never came near our room. And as far as the hot breakfast went, we continually had to ask for the food to be replaced as the container where always empty, or close... more

Stayed for two nights on 16th & 17th October 2008. Nice hotel in Launceston. We stayed on floor three which was middle floor of hotel. The room was spacious and had both double and single beds. The bathroom was set out nicely although nothing to match other bigger Mercure or Novotel hotels. House keeping revamped room everyday we stayed and... more

Stayed there on our first night in Tasmania, thought it would be a safe option.we were arriving fairly late after a 16 hour day travelling and I had made the hotel aware of this before arrival. However when we got there wasn't anyone available to help with our bags so I struggled up the incline with a trolley while my... more

Stayed here for a couple of days & attended a wedding held in the function room. I think for a big name hotel is was very average. We had booked a family room (we have 2 kids) and were given a room with a double & a single. I was about to call reception to say there was a mistake... more