Was booked to stay while in Geelong on business. The "Hosts" were a disgrace. They were the perfect example of why some people should not work in the hospitality industry. They were rude, unhelpful, unprofessional, sloppy, non-apologetic (for mistakes that THEY made) and made me feel very unwelcome indeed. The reception area reeked of stale cigarette smoke and the rooms...
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