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Mercure Horsham

4.0 of 5
118 Baillie Street, Horsham, Victoria 3400, Australia
Hotel amenities
Mercure Horsham
Ranked #3 of 12 hotels in Horsham
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144 reviews from our community

    Trip type
Traveller rating
    49
    75
    19
    1
    0
Date Rating
Melbourne
Top Contributor
61 reviews 61 reviews
25 hotel reviews
Reviews in 32 cities Reviews in 32 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 7 May 2013

Highlights: - great location, easy walk to the city centre - Newish, good fittings - Easy parking - Quiet Lowlights - no lift, but its only two stories so ok, unless u have heavy luggage - long wait on room service, chef doesn't start cooking till 6pm - Food ok, but found it pricey - Booked full breakfast with the... More

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Horsham118, General Manager at Mercure Horsham, responded to this review
12 May 2013

Dear Shee80, Thank you for taking the time to write a review, we appreciate all feedback and look forward to your next visit. Kind regards Jaye Rogers More

Adelaide
Top Contributor
116 reviews 116 reviews
71 hotel reviews
Reviews in 63 cities Reviews in 63 cities
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed 3 May 2013

Have stayed here on two occasions now for work. The hotel is well located, clean and convenient to Horsham town centre. On both occasions I have arrived late (reception closes at 11) but hotel have called me to ascertain my ETA and have arranged for room keys to be left for me.

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Horsham118, General Manager at Mercure Horsham, responded to this review
12 May 2013

Dear ozvpm_andy, Thank you for taking the time to write a review. We are glad you have enjoyed your stays with us here in Horsham, and we are always happy to assist in any way we can. We look forward to your next visit. Kind regards Jaye Rogers More

Melbourne, Australia
Top Contributor
86 reviews 86 reviews
33 hotel reviews
Reviews in 35 cities Reviews in 35 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 May 2013

We stayed here on our way to Adelaide from Melbourne. The hotel was easy to find and staff were helpful. The restaurant was reasonable but be aware that last orders are at 8.30 PM. There is also no lift so ask for a ground floor room if you have heavy luggage.

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Review collected in partnership with Accorhotels.com

Horsham118, General Manager at Mercure Horsham, responded to this review
12 May 2013

Dear MikeDav, Thanks for taking the time to write a review. We are glad you enjoyed your stay, and will be happy to be your stop over place next time you are travelling through. Kind regards Jaye rogers More

Adelaide, Australia
1 review
4 of 5 stars Reviewed 20 April 2013

Horsham Mercure was an excellent stay, with fine service, friendly and helpful staff and the bistro served very decent meals. Its a short walk to the shops, services, and alternative places to eat,with Hprsham having a number of excellent pubs. Despite being on a main truck bypass route the room I had ( an executive upgrade) was quiet as well... More

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Review collected in partnership with Accorhotels.com

Horsham118, General Manager at Mercure Horsham, responded to this review
12 May 2013

Dear Tim3456, Thank you for taking the time to write a review. We are glad you enjoyed your stay with us and appreciate the feedback. We look forward to seeing you again in the future. Kind regards Jaye Rogers More

Melbourne, Australia
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 10 April 2013

Due to a muck up in the booking by this hotel and the arguing of the girl on the other end of the phone that it was my fault that they had booked me in on Friday night when she clearly admitted the paperwork said Saturday night, I withdrew my booking and stayed at the May Park Luxury Apartments which... More

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See 2 more reviews by Stackhat729 for Horsham
Horsham118, General Manager at Mercure Horsham, responded to this review
12 April 2013

Dear Stackhat729 We are disappointed that you weren't able to stay with us as you would have experienced the high levels of Guest Service that we offer here at the Mercure Horsham. It is unfortunate that you decided to write a review based on a telephone call where your expectations weren't met. We pride ourselves on our service as you... More

Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 8 April 2013

Nice and clean hotel. Friendly reception staff, very welcoming. Rooms modern and comfortable, if a little cramped with furniture. Stayed on the second level, very little noise from the traffic so slept very well. I didn't know there was free wi-fi until reading another review on this site. Room service was pretty average for the price, pork rack was tough... More

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Horsham118, General Manager at Mercure Horsham, responded to this review
11 April 2013

Dear Dial_9_for Thank you for taking the time to write a review. We really appreciate all Guest feedback and we hope to see you again in the near future! Kind regards Jaye Rogers More

Brisbane, Australia
1 review
4 of 5 stars Reviewed 22 March 2013

The hotel was clean and nice atmosphere. The restaurant was nice and the service excellent. The hotel does not have a lift, at least one was not offered, and carrying baggage up 2 flights of stairs could be difficult for some so check before going if lifts are available if affected. The pillows were not at all comfortable and would... More

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Review collected in partnership with Accorhotels.com

Horsham118, General Manager at Mercure Horsham, responded to this review
29 March 2013

Dear mentora743 Thank you for taking your time in writing a review of the Mercure Horsham. We appreciate your feedback and look forward to seeing you again in the near future. Kind regards Marcus Leigh More

Melbourne, Australia
Top Contributor
66 reviews 66 reviews
14 hotel reviews
Reviews in 28 cities Reviews in 28 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 20 March 2013

Although it can be done, the drive from Adelaide to Melbourne in one day is rather long. That is why we booked The Mercure Hotel in Horsham. Just to break up the journey. Normally we travel from Melbourne to Adelaide in the opposite direction, but this time we decided to things differently. Horsham is the ideal town to stop for... More

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Horsham118, General Manager at Mercure Horsham, responded to this review
29 March 2013

Dear ianb111 Thank you for your review of the Mercure Horsham. We appreciate your feedback and look forward to seeing you again in the future. Kind regards Marcus Leigh More

Melbourne, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 14 March 2013

New, comfortable & pristine. Reception staff extremely helpful and friendly. Free WiFi which actually works. Centrally located. Heaps of off-street parking. Have stayed here twice and will go back again!

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Horsham118, General Manager at Mercure Horsham, responded to this review
15 March 2013

Dear THVerster We appreciate you writing a review of our Hotel very much. Our complimentary Wi-Fi is available free of charge and one of the perks of staying at the Mercure Horsham so we are pleased we were able to exceed your expectations. Kind regards Marcus Leigh More

Melbourne, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 12 March 2013

Excellent place to stay, comfortable, clean and quiet. The staff were friendly and helpful. We enjoyed dinner in the downstairs restaurant and a really good nights sleep, would highly recommend this hotel and would stay here again.

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Horsham118, General Manager at Mercure Horsham, responded to this review
15 March 2013

Dear sheryl1978 Thank you very much for your review of our property. We were pleased to be at your service. I will certainly share your excellent comments of our facilities with the rest of the team here at Mercure Horsham. We look forward to seeing you again in the future! Kind regards Marcus Leigh More

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Additional Information about Mercure Horsham

Address: 118 Baillie Street, Horsham, Victoria 3400, Australia
Region: Australia > Victoria > Grampians > Horsham
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #3 of 12 hotels in Horsham
Price Range: ££
Hotel Class:4 star (4*)
Reservation Options:
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Mercure Horsham
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