Dear SouthAusieDave, We very much appreciate your comments regarding your stay at the Novotel Melbourne St Kilda. It is always a pleasure to receive positive feedback. I will share your comments with our team. It is always the little things that make all the difference and I am pleased we did them for you. I am sure that this feedback...

Dear Hoot60 Thank you very much for your comments on your stay with us at the Novotel Melbourne St Kilda. It is always a pleasure to read such positive comments about a guests stay. As you mention we have a fantastic location right on the beach between the cosmopolitan Fitzroy and Acland streets. What is always pleasing to read as...

Dear Josavel We very much appreciate your comments regarding your stay at the Novotel Melbourne St Kilda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Dear Redback_Venom Thank you for taking the time to tell us about your experience at the Novotel Melbourne St Kilda. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. As you mention the hotel is currently in a refurbishment program which will finish by the 14th of April. The front...

Dear Brown_Katrina Thank you for taking the time to review the Novotel Melbourne st Kilda. I was disappointed to hear that your stay did not match your expectations. As you mention the hotel is currently going through the final stages of a refurbishment program. The front doors and restaurant are the last two areas to be completed. This will be...

Dear EssexJennifer Thank you for your review of the hotel. I am glad that you enjoyed your stay with us. I apologise that we did not have the correct meal plan in our system when you arrived. we are currently looking into all aspects of the pool area and its surrounds. More guest furniture is one of the things that...

Dear Guidedug Thank you for taking the time out to write a review about our Hotel. It is always great to hear positive feedback. As you mention the hotel is perfectly located on the beach and with in a short distance to all Melbourne has to offer. We have just introduced our free internet in the lobby and as you...

Dear TravellerSomewhere Thank you for your review of the hotel. I am glad that you enjoyed your stay with us. As you mention we are currently in the middle of completing the full refurbishment of the hotel. The lobby/front door and restaurant are the last two areas to be completed and this will be finished by mid April. I am...

Dear Travalur Thank you for your review of the hotel and our apologies that your visit did not meet your expectations. We are currently waiting for permission from our local council to be able to drain the pool in order to replace the tiles that have come lose, we hope that this will happen by early March. The area at...