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Hotel Urban St Kilda

4.0 of 5
35 - 37 Fitzroy Street, St Kilda, Port Phillip, Victoria 3018, Australia
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Hotel Urban St Kilda
Ranked #7 of 18 hotels in St Kilda
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192 reviews from our community

Traveller rating
    64
    79
    38
    7
    4
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Families
18
 
Couples
99
 
Solo
23
 
Business
29
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Brisbane, Australia
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 16 May 2013 NEW

Love this hotel. Rooms modern & sparse but comfortable beds. Staff are excellent throughout the hotel and cafe/bar - everyone really helpful and friendly. My favourite place to stay in Melbourne. We held a training day in the meeting room for about 40 people. All food for the day was top class - they really looked after us. Great job!

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See 2 more reviews by AngV for St Kilda
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 7 May 2013

Just stayed here for 2 nights and have to say we were very happy overall. We had an urban superior room. The bed was really comfortable as advertised and the room felt good. I requested a quiet room and were on the 4th floor at the back away from lifts. Despite this I was woken a few times by other... More

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Hotel U, General Manager at Hotel Urban St Kilda, responded to this review
13 May 2013

Thanks for your review DanielS16, We're really happy to hear that our hotel proved to be just as great as your friend's recommendation, and that you enjoyed our fabulous location and super comfortable Urban Snorer bed. Sorry to hear that you experienced some noise disruptions, we're pleased to hear that you had a peaceful sleep on your second night. Hub... More

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 May 2013

I hired the Round Room for a weekend away, thinking it looked very luxurious however when I arrived, there was paint and laminate chipped off the walls and a rip in the curtain. Looked very tired and old, so I built up the courage to say something to the staff, who upgraded me to a gorgeous room, twice the size,... More

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See 2 more reviews by Emma L for St Kilda
Hotel U, General Manager at Hotel Urban St Kilda, responded to this review
5 May 2013

Thanks for your review Emma L, Our super friendly staff really do strive to ensure our guests have the most enjoyable stay possible, so I'm really pleased to hear that they had the opportunity to make your weekend away extra special. Thanks for your feedback about the Round Room too, we have a rooms maintenance program in place so we... More

Armidale, Australia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 29 April 2013

This is the second time we have stayed at a Hotel Urban but in a different city. We chose the Sweet Urban package which included a spa bath but was at a premium price. Only 2 small bath towels were provided without any extras in the wardrobe. With only 1 small towel rail in the bathroom there was no where... More

Was this review helpful? Yes 1
Hotel U, General Manager at Hotel Urban St Kilda, responded to this review
1 May 2013

Hi BellaandRusty, Thanks so much for your feedback and for choosing to stay with us again. We're so glad to hear that you enjoyed our quiet and comfortable room and our fantastic location. We hope that one of our friendly staff could help you by supplying some extra towels for you, thanks for the tip about the towel rack too,... More

melbourne
Contributor
19 reviews 19 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 15 April 2013

Stayed recently on a Saturday night. Got a great package which included room upgrade, parking, bottle of wine and 2pm checkout. Only paid $109. Unbelieveably good value. Everything at the hotel was pretty good. Clean, great beds, cool little bar downstairs and overall just a great value place to stay in central St Kilda. The included parking was a huge... More

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Hotel U, Manager at Hotel Urban St Kilda, responded to this review
17 April 2013

Hi Simon023, Lucky you, nabbing such a fabulous deal, we're thrilled to hear your stay was a super enjoyable experience. We certainly are in a great location aren't we, and Mavis Brown's Bar the latest local favourite is just downstairs which makes it even better! Thanks for your review and we hope to welcome you back again some time soon.... More

Brisbane, Australia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 14 April 2013

The hotel was not too bad. We purchased the special bubbles and WI-fi deal for $239 per night. Which meant we had a large spa bath and got a bottle of Brut Cuvee. We were not given the Wi-fi login at check-in so I had to phone reception for it later and our Foxtel did not work the whole time... More

Was this review helpful? Yes 1
Hotel U, Manager at Hotel Urban St Kilda, responded to this review
17 April 2013

Hi Taniazella, Thanks for your review, it's nice to hear that you enjoyed our little extra touches to make your room a home away from home – we know how important it is to get a good quality coffee fix before setting foot outside your room. We're really sorry to hear that you experienced some issues with your room's Foxtel... More

Brisbane, Australia
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 13 April 2013

I stayed here on Friday night the 12th of April and the hotel met my expectations in some areas, but not in others. It is very central in St Kilda and the room I stayed in was very comfortable and exactly what I was after, It was even surprisingly quiet, despite being on the first floor. Compliments to the hotel... More

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Hotel U, Manager at Hotel Urban St Kilda, responded to this review
17 April 2013

Hi Fussyandhonest, Thanks so much for posting your comments, we're very happy to hear that you found your room to be a super comfortable haven and appreciated our little extra designer touches. We really pride ourself on friendly and helpful customer service and making our guests feel like they are arriving at a home away from home, so we're extremely... More

latrobe valley victoria
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 12 April 2013

could not find anything to fault at this accommodation, very minor thing but a tv guide would have been handy.Very close to local pubs and restaurants etc luna park and the palais theatre are a short walk away.

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See 4 more reviews by mikepaynter for St Kilda
Hotel U, Manager at Hotel Urban St Kilda, responded to this review
17 April 2013

Thanks for your review mikepaynter, We're thrilled to hear that you had a faultless stay! Sorry you couldn't find a guide, we don't normally stock them in the rooms as you can access the guide via the remote, however we will check to ensure all rooms have clear instructions on this one. Kind regards, James Muscat Operations Manager More

Cairns, Australia
Top Contributor
60 reviews 60 reviews
16 hotel reviews
Reviews in 27 cities Reviews in 27 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 7 April 2013 via mobile

Great location on busy Fitzroy St - close to bars, restaurants, public transport and the beach. Very comfortable room. Good staff. The bed (called the "Urban Snorer") is promoted as a "cloud of comfort", and that's a fair description. Minor complaints: minibar is typically overpriced - $6 for a bottle of water, for example. And the view from the window... More

Was this review helpful? Yes 1
See 2 more reviews by samdukes for St Kilda
Hotel U, Manager at Hotel Urban St Kilda, responded to this review
16 April 2013

Thanks for your review samdukes, We're so pleased to hear that you had an all round enjoyable stay. It's hard not to when you are staying in the best spot in St Kilda! Thanks for the feedback about Foxtel too, we hope that one of our friendly staff were able to help you sort this out during your stay. Kind... More

Sydney, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 April 2013

We stayed here on Good Friday and chose St Kilda because it's touristy and thought it had the best chance of things being open. They were. We payed about $115 I think which is pretty reasonable when you're talking about a hotel in such close proximity to the beach, every amenity, shopping, trams, nightlife etc. Our room was at street... More

Was this review helpful? Yes 1
Hotel U, General Manager at Hotel Urban St Kilda, responded to this review
8 April 2013

Hi Dibbers29, Thanks so much for your review and choosing to stay with us during your Easter break. We're pleased to hear that you enjoyed our great location and famously comfortable Urban Snorer bed. We're sorry to hear that our Evo hair care products didn't live up to your expectations. It's also very disappointing to hear that you experienced an... More

 
 
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Hotel Summarization (Beta)

What travellers say

  • Great location(5)
  • Comfortable bed(3)
  • Front door(3)

Additional Information about Hotel Urban St Kilda

Address: 35 - 37 Fitzroy Street, St Kilda, Port Phillip, Victoria 3018, Australia
Phone Number:
Region: Australia > Victoria > Greater Melbourne > Port Phillip > St Kilda
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Restaurant Room Service Wheelchair access
Hotel Style:
#5 Business Hotels in St Kilda
#5 Luxury Hotels in St Kilda
Price Range: ££
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Hotel Urban St Kilda is perfectly placed on infamous Fitzroy Street and has cosmopolitan and vibrant Barkly and Acland Streets at the doorstep. Only a five minute stroll from Melbourne's favourite beach, the unique Hotel Urban St Kilda will suit those who value modern comfort and welcoming, smiley staff. The hotel features 80 rooms, Suger Café Bar, Jim (gymnasium) and sundeck, Little Fridge (mini bar), undercover parking, evo® amenities straight from the salon, complimentary access to South Pacific Health Club at St Kilda Sea Baths, room service, and complimentary internet access in the lobby. The hotel has great accessibility to major sporting events, and a tram stop at the front of the hotel easily takes guests straight to Albert Park and Melbourne city. ... more   less 
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Also Known As:
Accor St Kilda
Urban Hotel St Kilda
Hotel Urban St Kilda Greater Melbourne

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Hotel Urban St Kilda
See lowest price for your stay* (from Hotels.com, Expedia.com, Booking.com, and 7 more)
Enter dates 1 night 2 nights
Show Prices