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Ibis Styles Swan Hill Resort

4.5 of 5
405-415 Campbell Street, Swan Hill, Victoria 3585, Australia
Hotel amenities
Ibis Styles Swan Hill Resort
Ranked #4 of 14 hotels in Swan Hill
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81 reviews from our community

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Traveller rating
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    28
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    8
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Date Rating
Katherine, Australia
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 21 May 2013 NEW

The spacious room was clean and comfortable. The reading lamps were good for our needs. We appreciated being able use use a guest laundry as we had been on the road for 5 days and needed to wash our clothes. It was disappointing that the breakfast arrangements give priority to bus groups early in the morning as we had to... More

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Melbourne, Australia
1 review
4 of 5 stars Reviewed 15 May 2013

Friendly and helpful service. We stayed in a family room. Beds were comfortable, tv's in each room, spacious. Bathroom was dated (shower hot water played up) There was a bit of noise outside, but was generally peaceful otherwise. Great proximity to Mcdonalds, subway, and walkable distance to the main shops. Great heater. Worth staying again overall.

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Review collected in partnership with Accorhotels.com

Flinders, Australia
2 reviews
5 of 5 stars Reviewed 11 May 2013

Everything in hotel Ibis in Swan Hill was good,location,service and very comfortable bed.After long trip from Adelaide we had very good night sleep. We would stay there again and would recommend to other people.

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Warrnambool
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 May 2013

the motel was 3 star, not 4 star as quoted. The linen, shower, towels etc were clean, unfortunatey, alot of rubbish, dirt was lying around. Skip bin outside door, which had unpleasant odours. The motel was very tired.

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Paul K, General Manager at Ibis Styles Swan Hill Resort, responded to this review
8 May 2013

Thank you kindly for taking write a review about your recent stay at Ibis Styles Swan Hill Resort. I am sorry we did not meet your expectations on this occasion. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate you sharing your concerns, and it is... More

victoria
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 28 April 2013

If we had a "deluxe" room - the standard room must be VERY ordinary. It was basic, dated and tatty. It faced the main road - traffic all night, and the promotion large neon sign was just outside - bright light all night. Not a pleasant or relaxing experience. Will not be staying again.

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Melbourne Victoria
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 of 5 stars Reviewed 17 April 2013

We stayed here for 2 nights (Saturday & Sunday) in mid April 2013 on a discounted package deal. Our standard room with a "large" queen size bed was clean and tidied each day. Basic room facilities but everything worked well and was in reasonable nick. Staff were friendly and efficient and keen to help. The resort facilities (indoor/outdoor pools, games... More

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Paul K, General Manager at Ibis Styles Swan Hill Resort, responded to this review
8 May 2013

Thank you for taking the time to write a review about your recent stay at Ibis Styles Swan Hill Resort. We appreciate you sharing your feedback and we hope to see you again in the future. Kind regards, Ben Storer General Manager More

Melbourne, Australia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 17 April 2013

Recently stayed at this motel after staying at another close by which didn't have the facilities that this motel has... Chose to stay here for the facilities its suppose to have... None of the gym equipment works ... the heated pool was freezing cold the room was never properly cleaned and beds looked like they had been made up by... More

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Paul K, General Manager at Ibis Styles Swan Hill Resort, responded to this review
8 May 2013

Thank you kindly for taking the time to complete a review about your recent stay at Ibis Styles Swan Hill Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to... More

Melbourne, Australia
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 11 April 2013

Stayed there for three nights during Easter recently. Rooms are great, complimentary breakfast was good value and saved us lots. The only negative about the room is that it was a two bedroom place but had only one toilet. When travelling with your wife and two daughters this can be a problem. The resort facilities are great but unfortunately the... More

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See 2 more reviews by jkarouza for Swan Hill
Paul K, General Manager at Ibis Styles Swan Hill Resort, responded to this review
17 April 2013

Thank you kindly for taking the time to write a review about your recent stay at Ibis Styles Swan Hill Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to... More

Contributor
20 reviews 20 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 11 April 2013

Stayed in a queen spa room over the long weekend.Mostly a tidy room, sink and tea making area ok but looking tired. Small spa with a toilet in same room. Again ok but looking tired as well! However the toilet seat was old ,scratched and stained, really gross. Come on ibis styles nip down to the local hardware and get... More

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See 2 more reviews by Trace3339 for Swan Hill
Paul K, General Manager at Ibis Styles Swan Hill Resort, responded to this review
11 April 2013

Thank you kindly for taking the time to write a review about your recent stay at Ibis Styles Swan Hill Resort. We appreciate your comments and have noted your suggestions. We hope to see you again in the future. Kind regards, Ben Storer General Manager More

Briar Hill
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 April 2013 via mobile

Good value accommodation. Grounds are well kept and pool is clean. Mini golf and tennis court. Very polite staff who are eager to assist. Restaurant is mostly burgers which is limiting. Went elsewhere for dinner, a shame. Ok place to stay.

Was this review helpful? Yes
Paul K, General Manager at Ibis Styles Swan Hill Resort, responded to this review
11 April 2013

Thank you kindly for taking the time to write a review about your recent stay at Ibis Styles Swan Hill Resort. We appreciate you sharing your feedback and hope to see you again in the future. Kind regards, Ben Storer General Manager More

 
 
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Additional Information about Ibis Styles Swan Hill Resort

Also Known As:
Best Western Swan Hill
Swan Hill Best Western
Address: 405-415 Campbell Street, Swan Hill, Victoria 3585, Australia
Region: Australia > Victoria > Swan Hill
Amenities:
Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotels in Swan Hill
#2 Family Hotels in Swan Hill
Price Range: ££
Hotel Class:4.5 star (4.5*)
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Ibis Styles Swan Hill Resort
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