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All 12 Kalgoorlie hotels »

Rydges Kalgoorlie Resort and Spa

4.5 of 5
21 Davidson Street, Kalgoorlie, Western Australia 6430, Australia
Hotel amenities
Ranked #3 of 12 hotels in Kalgoorlie
3.5 of 5 stars 36 Reviews
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36 reviews from our community

What travellers say about this hotel
  • Pool area(4)
  • Room service(3)
  • Very clean(3)
Traveller rating
    4
    21
    8
    2
    1
Only show reviews for Family (2) | Couples (13) | Business (14)
Date Rating
Greg8780
Senior Reviewer
10 reviews
3 helpful votes
4 of 5 stars Reviewed 27 January 2012

Quick check in room great as always would have liked a product for the spa A funny smell from the bathroom? Overall very nice @ relaxing More

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ChampersGirl_06
Perth, Australia
1 review
1 helpful vote
5 of 5 stars Reviewed 7 January 2012
1
person found this review helpful

I stayed with family over Christmas at this hotel and was very pleased. The rooms were massive and clean, heavy curtains meant darkness for a good sleep. The pool great for little and big kids and half undercover so you don't have to worry about sunburn. Each staff member (including office, kitchen and maintenance) happy and helpful. The only improvement... More

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GlendaNSWAustralia
NSW Australia
Reviewer
3 reviews
2 helpful votes
4 of 5 stars Reviewed 6 January 2012
1
person found this review helpful

I recently returned to the Rydges, Kalgoorlie for my second stay and was not disappointed. The rooms are very large and comfortable with great bathroom and excellent products supplied. The rooms were very quiet and nice dark curtains so you could wake up when you felt like it. Although my travel companion did complain that the people in the room... More

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198888
1 review
3 helpful votes
1 of 5 stars Reviewed 30 December 2011
3
people found this review helpful

We got given a room with blood and what looked to be semen on the doona (if you get a chance look at the doonas underneath the covers as well, all stained etc) as well as old food stuck to the table, crumbs everywhere and stains on the carpet and food and drink spilt everywhere, shower had soap scum, walls... More

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EdwardTKBrennan, General Manager at Rydges Kalgoorlie Resort and Spa, responded to this review
14 January 2012

Dear 198888, Thank you for the feedback regarding your recent stay. I am disappointed that the standard of cleaning was as you have mentioned as this is certainly not a regular occurrence, in fact we frequently have feedback regarding the high standard of cleanliness. I have addressed the issues highlighted with our housekeeping team, and while retrospectively, this does not... More

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itchysoul
Kalgoorlie, Australia
Senior Reviewer
6 reviews
4 helpful votes
3 of 5 stars Reviewed 21 December 2011
2
people found this review helpful

We enjoyed a long weekend here recently that was only let down by repeated instances of bad food. First night in was room service that took an hour to arrive ...cold. Then the buffet breakfast at 30 bucks a pop with stale bread and unbelievably ..cold bacon. Because of the location (a bit too far to walk elsewhere) we tried... More

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EdwardTKBrennan, General Manager at Rydges Kalgoorlie Resort and Spa, responded to this review
3 January 2012

Dear itchysoul, Thank you for your feedback regarding your recent stay at our resort. I am disappointed we did not meet your expectations regarding your dining experience. We have certainly reviewed our shortfall in our provision of service with the team, and I am confident that the delays you experienced with room service have been rectified. In regards to your... More

raymond s
Perth, Australia
2 reviews
1 helpful vote
5 of 5 stars Reviewed 10 December 2011
1
person found this review helpful

this property is outstanding as are the staff.we had a lovely visit to Kalgoorlie and had a great stay at the resort.The room was very clean and modern.The dinner we had was sensational and all the staff were very friendly.Will be back. More

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EdwardTKBrennan, General Manager at Rydges Kalgoorlie Resort and Spa, responded to this review
14 December 2011

Dear ramond s, Thank you for your kind comments regarding your recent stay. I am pleased that you enjoyed your stay with us and found your dining experience to be sensational. I will pass your comments on to our team whom it will be pleased to see such positive feedback. I look forward to meeting with you on your return... More

Tammy L
Hopetoun, Australia
2 reviews
4 of 5 stars Reviewed 17 November 2011

Hi we loved the ridges big rooms are really great an spacious same as the bathrooms. The we had a massage it was wonderful thanks:) Had a great stay thanks lots will be there agian for shore. Thanks tam More

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EdwardTKBrennan, General Manager at Rydges Kalgoorlie Resort and Spa, responded to this review
14 December 2011

Dear Tammy L, Thank you for your kind comments regarding your recent stay. Our Oasis setting in the desert is often a highlight of a guests stay and I am also now pleased to say we can offer Alleya Day Spa as an additional service and that you enjoyed your massage with Miranda our therapist. I look forward to meeting... More

Astrid S
Hopetoun, Australia
1 review
4 of 5 stars Reviewed 17 November 2011

A small group of friends recently stayed at the Rydges Kalgoorlie during race round. It's not just a room, more like a mini suite. Super king size bed-very comfy, huge bathroom with double spa. Frankly all that a couple with no kids would want for a weekend away. Join up as a Priority guest and you will be pleasantly surprised... More

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EdwardTKBrennan, General Manager at Rydges Kalgoorlie Resort and Spa, responded to this review
14 December 2011

Dear Astrid S, Thank you for your kind comments regarding your recent stay. We are pleased that you enjoyed your stay, and appreciated the large beds and double spa. Our Oasis setting in the desert is often a highlight of a guests stay and I am also now pleased to say we can offer Alleya Day Spa as an additional... More

John R
Melbourne, Australia
1 review
5 of 5 stars Reviewed 16 November 2011

As a regular guest of the hotel I have found all the facilities to be excellent. The maintenance of rooms by House-keeping is exemplary. All staff are friendly and attentive - even when under the pressure of group occupancy. Having a business in Kalgoorlie, I am only too aware of the problems with obtaining and keeping staff and hence one... More

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EdwardTKBrennan, General Manager at Rydges Kalgoorlie Resort and Spa, responded to this review
14 December 2011

Dear John R I am pleased that you enjoyed your stay at Rydges Kalgoorlie Resort and Spa. I appreciate your feedback and will pass on your comments to the team. It is sometimes difficult retaining staff in a regional mining town, but we endeavor to instill in the staff friendly customer service and attention to detail. I look forward to... More

Ben W
Perth, Western Australia, Australia
1 review
4 of 5 stars Reviewed 27 October 2011

Have stayed at this hotel a couple of times. Probably the nicest hotel in Kalgoorlie, a very clean and well appointed facility. Don't bother staying anywhere else, as the town is very rough and ready. The staff here are a little hopeless, possibly overworked. Right from my arrival till the time I left the staff were quite a challenge. To... More

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EdwardTKBrennan, General Manager at Rydges Kalgoorlie Resort and Spa, responded to this review
14 December 2011

Dear Ben W, I am pleased that you have foundt Rydges Kalgoorlie Resort and Spa the nicest hotel. It is disappointing that we did not meet your expectations in regards to our staff and service and am sorry that you received a wake up call you did not request. This has been resolved moving forward and I am confident that... More

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