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Kingsgate Hotel Palmerston North


Kingsgate Hotel Palmerston North
Hotel class 3 of 5
110 Fitzherbert Avenue, Palmerston North 5301, New Zealand
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Traveller Reviews

56% Do not recommend
3.5 of 5 stars 9 reviews
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5 of 5 stars
Wellington, New Zealand
28 Jun 2009 | Trip type: Business
0/1 found this review helpful

Cheaper and better than your average New Zealand motel. It's a large rambly hotel complex right in the middle of town, that has a variety of different kinds of accommodation. For $84 the two of us got a room, two decent beds, the usual motel facilities and an excellent breakfast. The only downside was that the wireless internet was not... more

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3 of 5 stars
London, United Kingdom
19 Feb 2009
1/1 found this review helpful

We stayed here for 4 nights in October 2008 as part of a New Zealand group tour. Without doubt your view of this hotel will depend on whether you’re sleeping in one of the tower block’s 73 rooms/suites or in one of the 78 motel-style rooms next door. We were in the tower block, where the rooms are basically OK,... more

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3 of 5 stars
Hong Kong
17 Dec 2008 | Trip type: Business, Family
1/1 found this review helpful

Had to attend a conference in Palmerston North & stayed 3 nights here. The hotel is about 3* on the international scale. The room was clean & tidy but small & the hotel has limited choices to eat & drink. The staff were friendly & helpful but sparse. I.E. - there was no porter service & we had to carry... more

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2 of 5 stars
Hamilton, NZ
21 Sep 2008 | Trip type: Business
2/2 found this review helpful

I was allocated a room in the 'annex', which comprises two additional blocks behind the main hotel building. These are two-storey structures with exterior walkways reminiscent of a cheap motel. The room itself provided basic amenities and was clean, but there was a smell of mildew, and the curtain linings were mildewed and torn. There is no mini-bar provided, but... more

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3 of 5 stars
New Plymouth, New Zealand
13 Jul 2008 | Trip type: Couples

After seeing the previous reviews for this hotel I have to say that I was rather reluctant to go to this place but due to management responses that a renovation had taken place I decided to give it a second chance to redeem itself. Well upon driving in the entrance I have to say my thought was "Oh no" as... more

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2 of 5 stars
Tauranga, New Zealand
12 Feb 2008 | Trip type: Family
1/1 found this review helpful

We have just got back from a 2 night stay at the Kingsgate Hotel in Palmerston North . The Check in went well, and the staff are friendly, and the lobby is really nice, and clean with tiles on the floor and it looks nice and new and clean, but its another one of those "get people in the door... more

Management response from
Jacquiknight, Manager

We thank people for their feedback. The hotel is undergoing a long awaited refurbishment which started with 73 of the bathrooms and plans to move onto the guest rooms in the not too distant future. We apologise for the cleanliness of the bedding and have since implemented checks so that this can not happen in the future.

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1 of 5 stars
Auckland New Zealand
16 Sep 2006 | Trip type: Business, Solo travel
4/4 found this review helpful

This hotel has two clear parts, The Tower which I am told by collegues is the new part and the 'Original Hotel' which is from the 60's-70's and where I stayed. The room I stayed in was extermly poor with stains on the carpets and furniture. I found mold growing on the back of the curtains by for me the... more

Management response from
Jacquiknight, Manager

Since this review the hotel has undergone a partial refurbishment. The Tower Block of the hotel had $2m spent on it in 2007 with an upgrade to the bathrooms of 73 rooms and public areas of the hotel. There is more refurbishment planned in the future.

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1 of 5 stars
Sunshine Coast, Australia
17 Apr 2006 | Trip type: Business
7/8 found this review helpful

There are quite a few nice hotels in Palmerston North. Unfortunately the Kingsgate is not one of them! We were booked in here by a company based in Wellington for a conference. We had a family room in the OLD part of the hotel built maybe in the 1950s or 1960s and possibly refurbished in the 1970s. The sofa bed... more

Management response from
Jacquiknight, Manager

Since this review the hotel has undergone a partial refurbishment. The Tower Block of the hotel had $2m spent on it in 2007 with an upgrade to the bathrooms of 73 rooms and public areas of the hotel. There is more refurbishment planned in the future. The outside rooms have had new furniture and are currently undergoing a painting programme.

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5 of 5 stars
Auckland, New Zelanand
13 Aug 2003
4/6 found this review helpful

A nice clean tidy hotel. The rooms are ok. Some of the rooms are a bit dated. Get a room in the tower block if you can. They seem to be of oa higher standard than rooms in the other parts of the complex.The food in the resturants is excellent. more

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Kingsgate Hotel Palmerston North Address

110 Fitzherbert Avenue, Palmerston North 5301, New Zealand
Palmerston North hotels Kingsgate Hotel Palmerston North
3.5/5.0
9