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Fountain Lodge Motel


17 Tarewa Road | (formerly Best Western), Whangarei 0, New Zealand
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Reviews you can trust

50% Recommend
3.5 of 5 stars 8 reviews
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By trip type
All (8)
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[ Date ] [ Rating ]
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3 of 5 stars
Wellington, New Zealand
17 Nov 2009 | Trip type: Family

This review is for the two bedroom unit we booked for an overnight stay. The bathroom and kitchen area were clean and the beds comfortable and clean. The Unit generally though is tired and in need of a serious makeover. The living area walls need painting, carpet needs replacing, the aluminium windows and sills all need a really good scrub... more

Management response from
WhangareiJoey, Manager

Thank you for your feedback. Happy you found the beds clean & comfortable, also kitchen & bathroom. The window sills have been dealt with. With many large units, we are systematically updating. For the price of $35 pp including free broadband, we feel you received very good value. Management

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5 of 5 stars
Whangarei
3 Nov 2009 | Trip type: Family

We chose to stay at the Fountain Lodge Motel when we migrated to New Zealand recently. The website clearly shows it's not a new motel, and we found the photos had given a true representation. The unit we stayed in was clean, spacious, comfortable and met all our needs. The price was good value for money. The managers could not... more

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2 of 5 stars
London
29 Oct 2009 | Trip type: Solo travel

Difficult to get checked in. Room small and very old fashioned - door consisted of sliding patio door with flimsy lock. Very noisy during night with a number of other units seeming to have all night parties. Having told the owner I needed to leave early (and paid in advance), there was no facility to drop off the key. Had... more

Management response from
WhangareiJoey, Manager

We appeciate valid feedback. We regret guest had to wait in line for checkin, didn't like the new modern bedspread, furniture & fresh paint after he requested our cheapest room. We didn't hear any parties & weren't notified if there was. A notice & bell on the counter was missed by guest.

ummm
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2 of 5 stars
Auckland NZ
23 Oct 2009 | Trip type: Family

I read the reviews on here so thought we would give it go here. We got the three bedroom unit down the bottom. Dont think it had been used for a while and was quite "musty" they did have something plugged in to cover the smell. The unit was definately in need of a make over.. very dated. Place wasnt... more

Management response from
WhangareiJoey, Manager

Thank you for your feedback. However it's quite surprising considering guest only had positive comments about the unit upon leaving and gave us no inidication at all they were unhappy about anything. If we don't know, we can't fix it! Management

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5 of 5 stars
Cardiff
15 Oct 2009 | Trip type: Couples

My husband & I stayed at the Fountain Lodge for two weeks end Sept / beginning of October '09. We both said how clean the rooms were. The owners are very pleasant, helpful people who can't do enough for You. They both were helpful in tips on where to visit, what sights to see & where to eat , even... more

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4 of 5 stars
Canada
20 May 2009 | Trip type: Couples

My husband and I stayed at the Fountain Lodge Motel on two occasions during 08-09. Each time we had an awesome stay the managers are two of the nicest people we have met. Very helpful in terms of finding what we needed in the area, knowledgeable on local information, could not do enough to help us. The motel is charming... more

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5 of 5 stars
perpetual traveler
30 Mar 2009 | Trip type: Solo travel
1
person found this review helpful

I’ve stayed here regularly over the past few years or so and would definitely recommend Fountain Lodge to anyone visiting or traveling through Whangarei. The rooms are fresh and clean and the grounds are well maintained. I've stayed both in the top section and the lower rooms and both are quite nice. If you can spend a bit extra though,... more

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1 of 5 stars
Sailing around the world
15 Mar 2009 | Trip type: Family
2
people found this review helpful

Reserved one of the "refurbished rooms" online for an extended stay in Whangarei. The price seemed right (NZ$130/night) with free WiFi. The first unpleasant surprise came when after submitting the reservation I was immediately charged for the entire stay (10 days), something that I have previously seen only for all-inclusive resorts. To be fair, Webster defines "refurbishment" as "painting and/or... more

Management response from
WhangareiJoey, Owner/Manager

The guests’ complaints were orchestrated when they changed their plans and wanted a full refund. We are happy to accept valid feedback, but did not feel the complaints were at all justified, but gladly gave them a refund, which they received as promised. This guests’ room description is not of this motel, as this motel has solid concrete walls, new...

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Fountain Lodge Motel Address

17 Tarewa Road | (formerly Best Western), Whangarei 0, New Zealand