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All 29 Hervey Bay hotels »

Mantra Hervey Bay

4.5 of 5
Buccaneer Drive, Urangan, Queensland 4655, Australia
Hotel amenities
Mantra Hervey Bay
Professional photos 
63 traveller photos
Ranked #13 of 29 hotels in Hervey Bay
3.5 of 5 stars 108 Reviews
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108 reviews from our community

What travellers say about this hotel
  • “Great view” (3)
  • “Boat club” (3)
  • “Very good” (3)
Traveller rating
    22
    38
    27
    9
    12
Only show reviews for Family (15) | Couples (50) | Business (10)
Date Rating
S K
Brisbane, Australia
1 review
“Worst hotel ever!”
1 of 5 stars Reviewed 11 February 2012 NEW

My girlfriend and I stayed there about a year ago, it was the most uncomfortable bed we ever slept and it was so dirty. Don't stay there! More

Was this review helpful? Yes
Colin McIntosh, General Manager at Mantra Hervey Bay, responded to this review
13 February 2012

Dear S K, If you did stay at our hotel, then I am sorry to hear that you didn't enjoy your stay. However, I would like to point out to readers that you are the second reviewer in a row that has posted there one and only TripAdvisor review, a year after you supposedly stayed at the property. Regards Colin... More

Senastra
Maryborough, Australia
1 review
“checked out a day early it was so bad”
1 of 5 stars Reviewed 6 February 2012

My husband and i stayed here for our honeymoon but had to check out early because i couldnt stand it any longer. There was supposed to be a beauty salon on site but arrived and found out that they had moved elsewhere. There was lipstick on the glasses in the room. The tv did not get reception, and the washing... More

Was this review helpful? Yes
Colin McIntosh, General Manager at Mantra Hervey Bay, responded to this review
6 February 2012

Dear Senastra, Thank you for posting your review of your stay. I note that you stayed in March 2011, and therefore the information is quite dated. As mentioned in previous responses we have all 17 free to air digital TV channels, 6 x pay TV channels, as well as In-house pay per view movies. There are a number of shops,... More

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sparkles4_you
Brisbane, Australia
Reviewer
4 reviews
4 helpful votes
“Small room lacking some essentials”
3 of 5 stars Reviewed 31 January 2012

Stayed here recently in a hotel room on a business trip to Hervey Bay for a change from the usual motels.The hotel room comes with a king size bed and a spa bath but is very small. Barely room "to swing a cat" (not that I normally travel with one ;) Not much of a stunning view from the balcony... More

Was this review helpful? Yes
Colin McIntosh, General Manager at Mantra Hervey Bay, responded to this review
6 February 2012

Dear Sparkles4_you, Thank you for taking the time to review your recent stay at Mantra Hervey Bay. I appreciate that you found the Hotel room a little small, and would certainly recommend to potential guests to pay the upgrade to the very sizeable 1 Bedroom Apartments, or 1 Bedroom Spa Apartments. The apartments also provide you with extra amenities such... More

Helen P
Cairns, Australia
1 review
1 helpful vote
“Not Recommended”
1 of 5 stars Reviewed 28 January 2012
1
person found this review helpful

This hotel managment are not very helpful Asked to have the dryer repair they said they would but did not Asked to have the aircon to the bedrooms repair they said they would but did not Asked to check out earlier because after waiting day to have service repaired and nothing happening we where told we were not intitled to... More

Was this review helpful? Yes
Colin McIntosh, General Manager at Mantra Hervey Bay, responded to this review
6 February 2012

Dear Helen P, I am sorry to hear of your unsatisfactory stay at Mantra Hervey Bay. I was not aware of these issues, and I do apologise if they were not followed up in a timely manner. We have very stringent procedures in place to ensure that our maintenance team follow up on reported issues. Kind Regards Colin McIntosh General... More

Mrworkermatt
1 review
“Don't stay here if raining!”
3 of 5 stars Reviewed 27 January 2012

Poor AV setup. Stayed in room for a day to relax and since it was raining, 3 free tv channels didn't work on main tv, NO free tv channels working in bedroom, only 6 pay tv channels and they were crap i.e 2 x fox sports, nickelodeon, fox8, sky and animal planet. More

Was this review helpful? Yes
Colin McIntosh, General Manager at Mantra Hervey Bay, responded to this review
6 February 2012

Dear Mrworkermatt, I'm sorry to hear of the difficulties you experienced with the TV's during your stay. We did have difficulties with the 3 x Channel 10 channels (One, Ten, & Eleven) for a brief period of time during January. This was dependant on weather. We have since had an antennae specialist out that has now rectified the problem. The... More

Samantha J
Brisbane
Reviewer
5 reviews
3 helpful votes
“Value for money and great location”
4 of 5 stars Reviewed 4 January 2012

The hotel is situated on the marina where you can find some wonderful restaurants. We were upgraded to a pool access room which was fun. The rooms are spacious, clean and value for money. More

Was this review helpful? Yes
Colin McIntosh, General Manager at Mantra Hervey Bay, responded to this review
10 January 2012

Dear Samantha J, I am so pleased to hear that you liked the room and that it was clean and well maintained. We have been working through our annual scheduled maintenance program, so all the rooms should be in excellent condition. Also, all rooms now have full digital TV access. Colin McIntosh General Manager More

kitwalker_devil
Australia
Senior Reviewer
7 reviews
8 helpful votes
“Beautiful Place”
4 of 5 stars Reviewed 2 January 2012

A short drive from the airport to the hotel, found the staff very very friendly. Nathan was a big help to me and was s nice - cannot thank him enough! The room was overlooking the Marina and the view was something I appreciated for the sunrise, the sunset and the evening - absolutely spectacular. The room was a one... More

Was this review helpful? Yes
Colin McIntosh, General Manager at Mantra Hervey Bay, responded to this review
10 January 2012

Dear Kitwalker_devil, We are so lucky to have such a great location, right on the Marina with views out to Fraser Island. Thank you for your kind comments about the staff, I will pass them on at our next team meeting. We look forward to greeting you for your next visit at Mantra Hervey Bay. Colin McIntosh General Manager More

Johnny C
Brisbane, Australia
Reviewer
4 reviews
“Excellent Position in Hervey Bay”
4 of 5 stars Reviewed 28 December 2011

This Resort style hotel has an excellent position in Hervey Bay. We stayed here for 3 nights and was pleased with the service received at the hotel. The pool is nice and big, and from our room we could swim right out. Great for Families and Couples. Close to lots of restaurants, cafe's and walking/cycling paths. Parking is free, and... More

Was this review helpful? Yes
Colin McIntosh, General Manager at Mantra Hervey Bay, responded to this review
2 January 2012

Dear Johnny C, Thank you for letting us know about your enjoyable experience at Mantra Hervey Bay. The location of the property is indeed perfect for a relaxing visit to Hervey Bay. The bike path starts from near the property entry and you can ride all of the way along the Hervey Bay waterfront to Point Vernon (approximately 8kms). There... More

SallySpider
Brisbane, Australia
Contributor
11 reviews
3 helpful votes
“Lovely spot on the waterfront”
5 of 5 stars Reviewed 19 December 2011

We went to Hervey Bay purely for a whale watching tour. The hotel is right on the harbour and very accessible for a day tour out on the boats. Great breakfasts along the wharf also before setting sail. Would recommend trying further up the road along the main strip for eating out. The rooms were all you needed, comfortable and... More

Was this review helpful? Yes
Colin McIntosh, General Manager at Mantra Hervey Bay, responded to this review
2 January 2012

Dear SallySpider, Thank you for taking the time to provide feedback on your recent stay in Hervey Bay. Mantra Hervey Bay is indeed the perfect location for basing yourself for a whale watching trip as it is situated at the Marina. You can walk out the front gate of the property and follow the path out onto the various jetties... More

Chris1985UK
Senior Reviewer
9 reviews
24 helpful votes
“Clean hotel, friendly staff - ideal for visits to Fraser Island”
4 of 5 stars Reviewed 14 December 2011
2
people found this review helpful

We stayed here for 2 nights in November 2011 so that we could go over to Fraser Island for the day. The hotel was clean and comfy, there was a spa bath in the bedroom which was great after a day on Fraser Island. The staff were friendly and helpful. More

Was this review helpful? Yes
Colin McIntosh, General Manager at Mantra Hervey Bay, responded to this review
2 January 2012

Dear ChrisUk1985, I am pleased to hear that you enjoyed your stay at Mantra Hervey Bay. I hope that your day trip across to Fraser Island was a special experience. Regards Colin McIntosh General Manager More

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Mantra Hervey Bay Also Known As

  • Mantra Hotel Hervey Bay
  • Hervey Bay Mantra Hotel
Address: Buccaneer Drive, Urangan, Queensland 4655, Australia

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Mantra Hervey Bay
Buccaneer Drive, Urangan
Queensland 4655
Australia
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