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Hervey Bay

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399 Esplanade | Torquay, Hervey Bay 4655, Australia
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Reviews you can trust

Rating summary
3.0 of 5 stars 2 reviews
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1 of 5 stars
Brisbanr
17 Apr 2008 | Trip type: Family
1
person found this review helpful

I booked three nights in Bay View for the Easter break. I advised at the time that I needed a room for three, that my teenage children were coming with me.

It was nothing like the photos they had on the website!!

The room was disgusting!
The walls were dirty!!
The carpet was dirty, there was sand in one of the beds.
It had a funny smell.
The furniture was old and bedcover was horrible.
The shower was in the room, in the main bedroom, no privacy for my children or myself.
The sink had stains.
The door on the cabinet above was broken.
There was no table to eat at, so we had to sit on the bed to eat.
The bin wasn't emptied and the tea, coffee and sugar sachets not refreshed.
We had to ask for more toilet paper.
The toilet door didn't close properly and was disgustingly dirty (see pics) I actually wet a towel, rubbed some soap on and cleaned some of the dirt off myself!! Again see the pics!!

I paid $300 for this...
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1 of 5 stars
Brisbane, QLD
3 Mar 2007 | Trip type: Family
4
people found this review helpful

This motel was my worst nightmare. Booked through Rates To Go, we just simply COULD NOT STAY THIS HOTEL. It was TERRIBLE. There was a VERY strong and unpleasant odor, the room was just simply ugly, with old, smelly damaged furniture (well, there was only a litle table, nothing else). It is nothing what it is being advertised for. There are no ocean views as stated and when we showed the man (receptionist, possibly the owner) what they are advertising, he said that all hotels advertise better things than they really have. (Advertise complete lies!? Never seen that done before because it is illegal) As said above, we did not stay, but guess what! Even though we didn't stay after the experience and conversation, they still attemted to make us pay! How rude and stupid! Of course we're not going to pay for it. We didn't cancel afterall, the motel was unbearable!
I very strongly recommed that noone stays at this hotel as it is just a waste of your time and the hotel is disgusting...
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Bay View Motel Address

399 Esplanade | Torquay, Hervey Bay 4655, Australia
Hervey Bay hotels Bay View Motel
3.0/5.0
2