Great location, nice facilities and an overall very pleasant stay in Palm Cove. I have read the mixed reviews of this hotel and simply do not understand the bad reviews. The room and stay were fantastic value (off season), location is right on the beach and the colonial style and atmosphere are just right. Yes, perhaps they are a little... More

My husband and I stayed at the Reef House for 8 nights and we both felt that instant feeling of being in a friends home, it really took me back to my childhood. We did have some minor hicups in the first couple of nights of our stay but the fabulous staff and management were extremely attentive and went beyond... More

We loved our stay at Reef House. First impressions mean a lot and we couldn't have had a more friendly welcome. The pleasant attitude of every staff member continued throughout our 4 night stay. The room was spacious with a separate dressing room and patio. The decor was tasteful and the bed very comfortable. In the public areas, there is... More

This place has a fantastic location in palm cove, you can sit and dine looking out at the beach and the ocean. We had both dinner and breakfast there - really good food. The five course tasting menu was fantastic. The rooms are pretty average for a 4 star but the pool is sweet and they have some nice touches... More

We chose the Reef house for our wedding and couldn't be happier. The resort staff were very helpful and well organised, nothing was too much trouble. The resort organised the beach location for our ceremony and our reception was in their freshwater pool area. The meal for the reception was a bbq buffet which was fantastic. Holly Jones was our... More

Stayed here as a base for our Queensland stop on Honeymoon Feb 2005. Very boutique, lovely big rooms with amazing Jacuzzi on the balcony. Was private enough walk around naked and dip in and out of tub without offending other guests. Lovely little place to base yourself from. The spa was also lovely, and treatments were out of this world!

The hotel is in a lovely setting and the facilities are very good. We enjoyed our stay and the lady at the desk was very helpfull when we checked in although some of the other staff were a bit off hand. My only criticism was the standard of cleanliness. Our bathroom floor was dirty and still had someone else's hair... More

I recently stayed at the Reef House with my boyfriend for just the one night and it was such a lovely experience! First of all, the staff was so friendly and welcoming, we had been travelling the whole day and they were all so nice. Norman (I believe that was his name) was such a pleasure to deal with (especially... More

Very unimpressed. Staff were rude sloppy and unkept. In the mornings we went down for our complimentary breakfasts and received no smiles or "good mornings" just a rude "what's your room number, it cost $10 to upgrade". We didn't upgrade and the basic breakfast was fine ( fruit, yogurt, toast, cereal) however on the second day the fruit had mostly... More