This was a wonderful stay. The rooms were excellent. The staff amazing. The location is a little bit of a walk to the beach but, not something to complain about. This hotel sits next to the golf course but, there is a walking path that leads down to the coast. Maybe 1/2 Kilometer at most. We say a few kangaroos... more

We are regular visitors to Port Douglas but this time decided to spend a few days at Palm Cove on the way up to Port Douglas - what a mistake. Palm Cove s nice but Port Douglas is far better - anything you can do in Palm Cove you can do in Port Douglas - and much much more. Accomodation... more

We enjoyed a two bedroom suite at the resort. The complex was beautiful, the food was great, the service was good, and the staff was friendly. We definitely would come back. (The scenery and weather had a lot to do with it, too). more

The resort is close to the beach only a 5 minute walk and it caters for families with kids. I work in the hospitality Industry and have travelled extensively - I have never seen power points on the bed head in the centre hidden by the pillows. We stayed in rms 534 & 533 the rsort recommended by my sister... more

After reading the previous reviews I was very worried about staying at the Novotel Rockford Palm Cove but could not fault the establishment or staff in any way. The rooms are old but clean and comfortable. The only thing I may suggest is an exhaust fan in the bathroom to allow steam to escape. The meals were fine and prices... more

We stayed at the Novotel Rockford Palm Cove July 24, 2009 through July 29, 2009 with our 11 year old and 8 year old sons. Our two bedroom suite was comfortable, quiet, and clean. The staff was polite, helpful, and efficient. Prior to our trip, I had some concerns about this hotel based upon reviews posted on this site. All... more

We wanted somewhere just to relax and unwind and we found it at the novotel. the rooms were average for the price of them but they were clean and were serviced daily. The staff were fantastic especially when my husband fell ill, they cancelled tours that we had booked and got us a refund. They also went out of there... more

I first stayed at the Novotel a month after it opened in the early 1990's and of course it was magnificent back then. Well I knew it would have changed when we went back but now it is like a sad, lonely middle aged person waiting to die. Although the rooms had been renovated and were okay, the grounds and... more

July 09 We have just returned from an awful holiday at the resort. Room with cockroaches, unhappy staff who need a refresher course on customer service (except restaurant staff, who seemed to want to make us happy). Who wants to go to a resort that advertisers childcare/kids club but goes there to find out you need to book days in... more