We were scheduled to stay for 14 nights and thank goodness we didn't. On arrival, we were greeted by one of the staff members on reception. We filled out the relevant check in forms and she gave us our room keep and a map to find our own apartment - I would of least thought we would of been taken... more

My partner and I stayed at Mango Lagoon in a hotel room for 14 nights back in August. We arrived at reception around 7pm only to find that the reception was closed and there weren't any staff available to enquire about check in. There was a small phone in the lobby area so you could contact the manager in the... more

The rooms are dirty and they smell. The staff are rude. We had a massive breach of security - reception gave another guest access to our apartment so that she could have a shower. After a late dinner one night, we got back to the resort at 9.30, only to discover that we were locked out of our apartment. Imagine... more

We stayed here for a relaxing holiday with young baby (as relaxing as that can be). Very enjoyable break, good value accommodation and probably a bit cheaper than the other places due to the location. It is about a 500 metre walk(5-10 minutes) to the shops/restaurants. We walked it two/three times a day and it didn't bother us at all.... more

Stayed here for 5 days with my teenage sister on a holiday. Went from SF to Sydney to Cairns to Palm Cove and arrived at 7pm to the reception closed. The bus driver told us that we should poke around because they may have left us a key. 7pm and there was no one working at the entire place! There... more

We managed to get a last minute 3 night deal and paid $73 per night, which was such good value. Although our room was basic and tiny, it still contained the essentials, it was clean and the bathroom was good. The room could have done with brighter lighting, heavier and wider curtains (other guests walking by could see in) and... more

We stayed at Mango Lagoon, Palm Cove. I wasn't satisfied with the overall experience. Firstly, the reception has a welcoming balinese feel which was nice. But wait until you get into your room. We stayed in the courtyard room so we could have easy access to the pools. Upon arrival the TV remote control didn't function as well as it... more

Thankyou so much for such kind hospitality. My son and I loved staying at "mango" and our only disappointment was that we couldn't stay longer. The room was fresh and clean, the gardens gorgeous and the entire design and layout very professional. Fabulous value and friendly too. I have been and will continue to recommend "mango" to many people. I... more

There are two sections to this resort, the mango lagoon and the owner operated palm cove serviced apartments. http://www.palmcoveservicedapartments.com.au. The owners gave us a great deal, and were extremely friendly and helpful - even to the extent of calling up friends to get a special rate for car hire and driving us to pick up a car at no extra... more