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All 24 Airlie Beach hotels »

BEST WESTERN Colonial Palms

Corner Shute Harbour Road & Hermitage Drive, Airlie Beach 4802, Australia
Hotel amenities
Ranked #14 of 24 hotels in Airlie Beach
4.5 of 5 stars 43 Reviews
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43 reviews from our community

    Trip type
Traveller rating
    16
    13
    10
    3
    1
Date Rating
Bathspa
Bath, England
Senior Reviewer
7 reviews
5 of 5 stars Reviewed 18 February 2012 NEW

A very relaxing hotel where the owners go out of their way to make your stay memorable. The rooms have been recently refurbished to a high standard and any problems are quickly sorted out. An excellent dinner in the restaurant. We would certainly stay again. More

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Shawnni
Queensland
Reviewer
4 reviews
5 of 5 stars Reviewed 22 January 2012

What a fantastic, relaxing and customer service friendly place! We will definitely be back. This is a family friendly, singles/couples friendly place. Beautiful pool, beautiful continental breakfast and so close to the lagoon and downtown Airlie Beach! Excellent value for money, beds are not too soft, not too firm, there are extra pillows and a blanket if you need it.... More

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Jamahsan
San Diego, CA
Contributor
20 reviews
7 helpful votes
5 of 5 stars Reviewed 14 January 2012
1
person found this review helpful

We truly enjoyed our 4 night stay here. Room is a great size, bed is huge and the view is really nice. The staff went above and beyond our expectations, we had an issue with laundry and the manager fixed it very fast. They also had a plumber come through for some routine maintenance and the staff offered to buy... More

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Bernie Beshara, Owner at BEST WESTERN Colonial Palms, responded to this review
20 January 2012

Thank you for your positive and encouraging comments on your stay at our Property. Feedback helps us track how we are going, and we appreciate all forms of it. I do apologise once again for the Laundry issue that occured, and we strive to resolve any issues encountered during one of our valued guests stay immediately. We look forward to... More

lividup
Sydney, New South Wales, Australia
1 review
5 of 5 stars Reviewed 4 January 2012

Great location, fantastic staff and owner! Really happy with everything they offered including the restaurant, we had the indian style dishes which were 8/10 for us fussy sydney diners. Everything worked in our room, everything was supplied that we needed and the pool was nice and clean and just plain relaxing. We are so glad to see the other great... More

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Bernie Beshara, Owner at BEST WESTERN Colonial Palms, responded to this review
20 January 2012

Thank you for your positive and encouraging comments on your stay at our Property. Feedback helps us track how we are going, and we appreciate all forms of it. I am glad that we were able to make your stay a memorable one, and you enjoyed the Indian dishes served from our restaurant. We look forward to welcoming you next... More

SoreLegs
Brisbane
Top Contributor
50 reviews
27 helpful votes
5 of 5 stars Reviewed 4 January 2012

This place is a great escape. With New Owners (who are also the new managers from December 2011) - you sense a warmth and refreshing energy with this place (I have been here a few times over the years). The Restaurant has a great menu now and the food is fresh & well cooked. Breakfast was again fresh and well... More

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Bernie Beshara, Owner at BEST WESTERN Colonial Palms, responded to this review
20 January 2012

Thank you for your positive and encouraging comments on your stay at our Property. Feedback helps us track how we are going, and we appreciate all forms of it. We look forward to welcoming you and your family next you are in Airlie Beach! Warmest Regards, Bernie Owner/Manager More

Sarahlu_1
Brisbane, Australia
Reviewer
5 reviews
5 of 5 stars Reviewed 1 January 2012

I stayed here with my boyfriend for 4 nights recently and was very pleased with it. The rooms were clean and comfortable and very good value for what we wanted. We used Airlie as a base and travelled out to the islands during the day and so we just required basic accommodation. The staff were very welcoming and attentive. Breakfast... More

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Bernie Beshara, Owner at BEST WESTERN Colonial Palms, responded to this review
20 January 2012

Thank you for your positive and encouraging comments on your stay at our Property. We appreciate you taking the time to write a review, and it was our pleasure to have you stay with us. Warmest Regards, Bernie Owner/Manager More

Judyandjeremy
1 review
1 helpful vote
5 of 5 stars Reviewed 29 November 2011
1
person found this review helpful

We came to stay for two nights just after the hotel had changed management. It is now a family run hotel with unbelievable service with friendly staff who will do anything to make your stay pleasant. Free wifi and continental breakfast is a plus! My husband had a medical emergency and we had to stay for another two weeks while... More

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Bernie Beshara, Owner at BEST WESTERN Colonial Palms, responded to this review
22 January 2012

Many thanks for taking the time to provide us with a review. We value your feedback and response, as this lets us know how we are tracking. We are commited to customer service, and assisting wherever possible during our guests stay. We look forward to welcoming you next time you are in Airlie Beach! Regards, Bernie More

Jo_n_the_boys
Sunny Townsville
Contributor
17 reviews
34 helpful votes
5 of 5 stars Reviewed 24 November 2011
1
person found this review helpful

Was travelling through Airlie Beach last week and stayed one night at the Colonial Palms with my husband and two children (5 and 9 years). We stayed in the family room and were very pleased with our surroundings. The rooms seem to have been freshly painted and had new carpet. I understand they are under new management with more refurbs... More

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Bernie Beshara, Owner at BEST WESTERN Colonial Palms, responded to this review
20 January 2012

Thank you for your positive and encouraging comments on your stay at our Property. Feedback helps us track how we are going, and we appreciate all forms of it. We look forward to welcoming you next time you are at Airlie Beach! Warmest Regards, Bernie Owner/Manager More

Benaroon
Sydney, Australia
Senior Reviewer
8 reviews
3 helpful votes
4 of 5 stars Reviewed 21 October 2011

My daughter, mother and myself stayed at the Colonial Palms last week for one night. The motel is not new but well maintained. The staff are very friendly and helpful. We stayed in room 16 which is upstairs and overlooks Shute Harbour Road and the large pool. It is above the restaurant and bar area. There is a large room... More

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ClearToPass
1 review
5 of 5 stars Reviewed 18 October 2011

The staff are great, nothing is too much hassle. Rooms well appointed. Clean, quiet, perfect after a long day on the road. More

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BEST WESTERN Colonial Palms Also Known As

  • Best Western Airlie Beach
  • Airlie Beach Best Western
Address: Corner Shute Harbour Road & Hermitage Drive, Airlie Beach 4802, Australia

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BEST WESTERN Colonial Palms
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